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Hey Greg, I noticed this issue at my old org. I opened a Support ticket, and their only suggestion was to make sure I was using the most up-to-date version of MSI. I put in a ticket with our SFDC team to make that update but it didn't get finished before I left, so I don't know if it fixed the probl...
Have you tried using a Lead token for your score field? {{lead.Lead Score}} for example. You can also stamp with a system token for the date and time {{system.date}}, {{system.time}} or {{system.datetime}}I'd read more about trigger tokens and system tokens here: Tokens Overview - Marketo Docs - Pro...
Our SFDC team would like to send an automated survey to clients after a case is closed. It's a simple thing, asking about satisfaction and a few questions. Is there a way for Marketo to:Automatically send an email when a case is closedCapture the question responses in a formStore the responses in fi...
Definitely second what everyone else has said about having backup options for the sessions you want to go to. And I hate to say it, but if there's one you REALLY want to go to and you're worried it might be crowded, sometimes it's prudent to leave the session immediately before it early to go get in...
Hey Sarah! Just heard back from Support. Hi Sydney, Apologies for the delay on this, but our engineering team has determined this is expected, ableit alarming, behavior. Whenever an automated process makes changes to an asset or a portion of it, like the example I posted in my previous comment, ...
Hey Greg! I was on the calls to design the new test and it seemed like Marketo did make an effort to get some beta testers whose native language was not English. I hope you have a good experience with the new test and I am looking forward to hearing your feedback!
I have not, but I am excited to learn more about those! I am not sure that those are available yet, but I could be wrong.
MCE is definitely a certification for Marketo users, not a general marketing-best-practice cert. That said, I think this test is fairly weighted between Marketo best practices and actual Marketo user knowledge. Someone who is not very familiar with using Marketo day to day will not be able to pass t...