About Ryan_O_Shea

Ryan_O_Shea · ‎07-03-2019

This is a really useful feature, but we do it slightly differently. (Thanks to Sydney Mulligan‌ at Etumos for showing us this.) In our Engagement Cast programs, we have a membership status called "Excluded", which sits before "Sent". In the scenario described above, we would say anyone who is a Member of this Engagement Nurture, but does not qualify for this particular Send campaign in this Cast Program, we change their Program Status to "Excluded". This achieves the same result, the contacts are Members of the Program and are skipped in the cast priority. However, we are not making contacts appear in the "Sent" status, if they were not actually sent that email.

Ryan_O_Shea · ‎05-01-2019

I'm looking for a way to demonstrate our Marketo programs to non-Marketo users within the business. We have a variety of Engagement Nurture programs associated with different stages of the Lead Funnel, as many companies do, and I'd like to be able to share that program architecture to other areas of the business. Ideally, it would show a high-level structure of the program, but also allow for a user to click in to see what email content is currently live in the program. Having the ability to see program/stream performance in that view would be great too. I know nothing exists like this out of the box, but has anyone been able to create something custom that does this?

Ryan_O_Shea · ‎09-16-2014

Still waiting for this...3+ years since the Idea was brought up.

Ryan_O_Shea · ‎05-02-2014

What if the email (and test) is located in Design Studio rather than inside a program? I can see the Test Summary, but all it says is Champion Criteria = Custom Conversion, it doesn't show what that trigger is.

Ryan_O_Shea · ‎03-17-2014

This would be a great feature, that other tools already have. How many "likes" are required to get on the roadmap?

Ryan_O_Shea · ‎02-12-2014

I do have have Progression status set up to trigger on success (in our case, being sent to sales). However, if I have 10+ streams in an Engagement Program, how can I pull a single report that shows each stream and how many leads reached success?

Ryan_O_Shea · ‎02-12-2014

I'm having the same trouble Michael. I'd like to be able to compare Stream A vs. Stream B, in terms of which stream delivered more leads to the my defined Success metric.

Ryan_O_Shea · ‎01-27-2014

We're looking for this feature as well. Our campaigns generate a lot of human replies, and we have found engagement rates go down significantly when forcing them to webforms instead of simply replying. As we try to ramp these campaigns, the volume quickly becomes more than a simple folder filter in the Oulook inbox can handle. A feature like MailChimp's "Conversations" or ExacTarget's "Reply Mail Management" would be very valuable in Marketo.

Ryan_O_Shea · ‎01-09-2014

Agreed. This is an area where switching to the Engagement Engine was actually a step backwards for us. We have a daily flow of leads entering our nurture program where they start in a general content stream until they are moved to different stream based on what content they engage with. I want the leads to get 1 email per week in the general stream, but by setting the stream's cadence to once a week, a new lead might wait 6 days before getting any content. This also means my volume of sends on cast-day is huge, rather than spreading out the casts all week. I need the stream to cast every weekday, but for each lead to be elgible for only 1 cast per week.

Ryan_O_Shea · ‎08-08-2013

Is anyone else having trouble with passing the Full Name fields from Twitter to Marketo? The instructions suggest using FullName_c under custom key name. Does this match up to the Full Name API name in Marketo? Is there a way to split it into First Name and Last Name?

Ryan_O_Shea · ‎08-05-2013

And if it wasn't clear, my question is how would I make that field automatically update with the title of the last email they clicked on. I'm thinking a Token somehow, but can't figure it out.

Ryan_O_Shea · ‎08-05-2013

I'd like to create a field called "Last Email Clicked" so that I can track which content is driving leads to conversion. In this campaign, I'd like to capture what was the last clicked email before being Synced to Sales. (We don't have SalesForce).

Ryan_O_Shea · ‎05-22-2013

My goal is to avoid sending marketing emails to any employee of a customer company. I'd like to be able to create a Segement of "Customer Domain Excludes" and have the Smart List for the segment include "Email Address contains:" and list all the @domains for each of our existing customers. The problem I am facing is that the Smar List criteria doesn't allow me to list thousands of domains. What is the limit to the Smart List Criteria, and is there a smarter way to accomplish the same thing?

Ryan_O_Shea · ‎12-06-2012

Agreed. Other tools that I have used include this as a standard feature (ie limit to X emails sent per hour). I was very surprised to discover that is not the case with Marketo. Can we expect that feature in the future?

Ryan_O_Shea · ‎11-01-2012

Any chance this is being worked on as an enhancement?

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Date Last Visited	‎05-06-2020 01:57 PM

Date Registered	‎10-17-2012 09:42 AM
Date Last Visited	‎05-06-2020 01:57 PM
Total Messages Posted	17
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