Anna_Blanchet1
Level 3
Chicago, IL
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10-27-2020
04:02 PM
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38
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Solution
09-02-2020
02:26 PM
We have successfully synced a LinkedIn Lead Gen form to our Marketo instance. However, the Lead Source field appears to be overwritten. In the LinkedIn Form, there is a hidden field for Lead Source with value of "Social". When the test lead was created in Marketo, the Lead Source was "LinkedIn Lead Gen". This is not a picklist value in Salesforce and will cause issues downstream. Any ideas on how to force the "Social" Lead Source value? Screenshots below.
Form mapping in LinkedIn Lead Gen Form
Mapping in Marketo Admin
Activity Log Detail when test lead is created. Note Person Source is not "Social"
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04-08-2020
08:43 AM
I figured it out. The token was correct and populated as expected when I tested using an incognito browser . I guess I have too many test leads with my email address and my cookied lead did not have an owner so the Owner Phone number field did not populate even though I sent the test email to correct test lead. Tokens are finicky..
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04-08-2020
08:42 AM
I figured it out. The token was correct and populated as expected when I tested using an incognito browser. I guess I have too many test leads with my email address and my cookied lead did not have an owner so the Owner Phone number field did not populate even though I sent the test email to correct test lead. Tokens are finicky..
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04-06-2020
12:09 PM
Hi Michael, I did a "Send Email" action to a test lead with my email address. The phone number di not populate on the landing page when I clicked the link in the email. However, I added a token for Lead First Name and that DID populate. So I wonder, are there some tokens that are not supported on Marketo landing pages?
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04-02-2020
08:23 AM
Is it possible to leverage a lead token on a landing page that is linked from a Marketo Sales Email template? Here's the scenario, we have email templates in Marketo Sales Insight that have a link to a Marketo landing page. The Lead Owner wants the phone number on the Landing Page to match the Lead Owner's Phone number instead of a general phone number. I tried testing this using the Lead Owner Phone Number token but it didn't populate as expected when I clicked the link from the MSI email. Any tips or suggestions would be much appreciated! Thanks! Anna
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12-19-2019
02:25 PM
Hi Robert, For this type of scenario, I would recommend using a smart campaign that is triggered when the person is added to the static list. The Flow would have 1 month wait steps in between each email send. Hope this helps!
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03-26-2019
11:55 AM
Hi Lindsey, I had a similar issue and tried Anthony's fix. It worked! Make sure to put <span style="letter-spacing: 0px;"> before the word the precedes the register mark. So before the word "Corptax" Example: CSC <span style="letter-spacing: 0px;"> Corptax<sup>®</sup></span> Provision
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01-22-2018
01:40 PM
2 Likes
Update: IT ruled RTP out as a possible culprit and I received some clarity around the Campaign event toggle in RTP from Support if anyone has the same question.. "The option for Campaign turns campaign data on/off for Google Analytics. It is not directly related to utm values, as it responsible for the sync of campaign data."
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01-10-2018
01:15 PM
We've noticed in Google Analytics that a majority of website visitors came from default channel (Other). Drilling into the issue, it appears a google event is firing that captures utm_campaign, utm_source, and utm_medium as "null". Google responded saying we are sending 'null' as value from the datalayer variable. The IT department believes Marketo RTP is triggering these values. I was skeptical at first, but when reviewing Account Settings in RTP, I noticed that the Campaign Event setting is set to "ON". Is it possible that Marketo RTP is firing an event call "campaign" that injects the null value in the campaign tag parameters? Has anyone else experienced this before?
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10-09-2017
07:20 AM
Does anyone know how to remove or change a form button color when it's in the hover state? I was able to customize the button color when I chose the button. But when I hover over the button, the color changes to purple (which is not in our brand guidelines). Thanks in advance for any advice!
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10-02-2017
08:10 AM
Hi, We're attempting to make a form submission in the background. I've created the embedded code but our IT staff keeps getting an error. Below is there feedback. I am not a coder but would greatly appreciate any feedback that I can pass along to our developers.. Thanks! -- loadForm method is returning the object with all forms, but “var myForm = MktoForms2.allForms()[0];” is returning “undefined”. <head> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js"></script> </head> <script src="https://app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script> <html> <form id="mktoForm_1255"> Just Checking </form> </html> <script> var forms = MktoForms2.loadForm("https//app-sj04.marketo.com", "903-EIZ-879", 1255); console.log(forms); var myForm = MktoForms2.allForms()[0]; console.log(myForm); myForm.addHiddenFields({ //These are the values which will be submitted to Marketo "Email":"test@example.com", "FirstName":"John", "LastName":"Doe" }); myForm.submit(); //mktoForm_ </script>
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06-22-2017
07:12 AM
Hi Devraj, Thank you for the suggestion. I'm a bit hesitant to build a handful of custom fields for this program. It's quite possible that the FSR could change over time and I don't want to run batch campaigns to update lead records every time. I also want to be able to report metrics at the program level but also drill down by FSR. Segments would allow me to do this but I've read somewhere (can't find the article now though..) that sometimes segments don't always update in real time.
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06-21-2017
01:55 PM
1 Like
Hi Everyone, We are looking to send personalized emails from multiple Field Service Reps (FSR) on a monthly cadence using Marketo. (We do not have Marketo Sales Insight..yet.) A majority of the email content will be the same. Only Field Service Rep name and contact information will vary. However, the FSR is not the account or contact owner so we can't use field tokens. We plan to use a Salesforce Campaign per FSR to identify the target audience per FSR. My question is - what is the most scale-able way to incorporate the FSR name and contact information into each email? Is it possible to use "Member of SFDC Campaign" as a filter to build segments and then create dynamic snippets? Will the segment update as contacts are added or removed from the Salesforce campaign?
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03-24-2017
08:37 AM
Great article! I'd like to implement UTM parameter tracking however the forms on our website are not Marketo forms. We use Javascript to persist the information to Marketo fields. Has anyone encountered this type of situation before? Would it be possible to collect UTM parameters in a non-marketo form and pass the data to Marketo?
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01-12-2017
07:12 AM
Yes! I just tested it this morning and the feature is working again. Thank you for following up!
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01-05-2017
07:41 AM
Thank you for the confirmation, Justin! We're in the process of moving to 2.0 now. We'll hopefully be live in the next month or so.
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01-04-2017
07:28 AM
Hi Justin Cooperman, Could you confirm if this feature is still available? We're still using email editor 1.0 and are no longer receiving sample emails when we select "Send Variations from Lead List" in the Send Sample Email dialog box. Support is saying this option is not available.
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12-01-2016
07:23 AM
Thanks Gerard! Bryce Kuck - did my suggestions work for you? If so, please mark as the correct answer to help Marketo users who might have the same question in the future.
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11-29-2016
02:43 PM
2 Likes
Hi Bryce, Do you have a smart campaign that changed the lead's status to "registered"? If so, check out the results tab within the smart campaign. You can sort the data by the Date/Time field and/or export the information into excel for further review. Alternatively, you can create a smart list with the filter "Program Status was Changed" and Add Constraint: New Status = Registered, then filter by Date of Activity.
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11-23-2016
07:59 AM
Great information and love the level of detail, Robb! I'll be interested in reading your future posts on program creation and work spaces. We're testing work spaces and lead partitions now in preparation to market in Canada.
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11-14-2016
08:26 AM
1 Like
Hi Mahesh, Did this enhancement get shipped with the Summer '16 release? I didn't see it listed in the Release notes. I found "Using a Universal ID for Subscription Login" in Product Docs but the instructions are still in progress.
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02-19-2016
11:17 AM
Great idea to use the same number on multiple steps. I didn't realize that was a possibility!
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02-11-2016
09:14 AM
9 Likes
Currently the mobile check in app is only available on tablets. It would be great if the app was available for download on smart phones. For example, w e have more than 50 branches across the US that host multiple events throughout the year. It would encourage employees to provide final attendee numbers if they could use their own devices/ smart phones, especially when we don’t have the budget to purchase tablets for each location . Product Doc on Mobile Check In App: https://docs.marketo.com/display/public/DOCS/Check+People+into+Your+Event+from+Your+Tablet
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- Find more ideas tagged with:
- check in app
- check-in leads
- event app
- event registration
- mobile app
01-11-2016
12:49 PM
Hi Sanford, I encountered the same question while trying to explain munchkin code to our development team. They proposed that if the IP address is masked, we won't be able to associate web visits to a known lead unless they fill out a subsequent form. I thought the munchkin code was cookied to the IP address. Is that not the case? If so, could you provide a brief explanation of what it's associated to so I can relay to our development team? Many thanks! Anna
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01-07-2016
07:07 AM
Hi Kenny, Thank you so much for the insight! Sure enough, there is a rule in SFDC restricting campaign member access for the Marketo profile. I'm working with the SFDC Admin to get this rule deactivated. Thanks again! Anna
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01-05-2016
01:18 PM
1 Like
When trying to add a contact to a SFDC campaign via Marketo (using the Add to SFDC Campaign flow step), I received the following error: "FIELD_CUSTOM_VALIDATION_EXCEPTION: New campaign members cannot be added by Marketo users. Please contact the administrator for further assistance." I submitted a support ticket but Support was unable to see the field that caused this error. Has anyone run into this situation before? If so, what permissions need to be updated for the sync to work properly? I'm new to the company and so is our SFDC Admin so I'm wondering if our instance wasn't integrated properly... Any suggestions would be appreciated!
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- Tags:
- sfdc integration
08-27-2015
12:24 PM
Hi Josh, Sorry - just saw your reply. The multiple values are showing up in Marketo. I just want to include them in the drop down list to build quicker searches. It's been 2 months since we switched from SFDC to NetSuite, and the new values are not showing up in the pick list yet. I opened a support ticket to see what can be done. Thank you for your feedback! Anna
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08-12-2015
01:11 PM
Our company recently added new Lead Status values in our CRM (NetSuite). When I create a smart campaign/list, the new values are not reflected in the drop down list of available values. However if I type the value in, the search is successful. I want to update the drop down list with the new values. How would I go about doing this?
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07-20-2015
02:30 PM
2 Likes
Is this feature available to everyone yet? Or is there still room on the list for beta testers?
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Public Statistics
| Date Registered | 11-25-2013 01:10 PM |
| Date Last Visited | 10-27-2020 04:02 PM |
| Total Messages Posted | 38 |
| Likes Received | 19 |
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