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Cookie Consent and Embedded Marketo Forms

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Anna_Blanchet1
Level 4

Cookie Consent and Embedded Marketo Forms

If a web visitor rejects all cookies, the embedded Marketo forms do not load on my company's website. We use a third party cookie consent vendor. Is there a way to distinguish between the munchkin code that is used to track web activity and the code used to display embedded forms? Ideally, we would be able to classify the form code as strictly necessary so the form would function while still respecting if a visitor chose to turn off tracking cookies. I'm not super technical but need to provide direction on how we can isolate the two. Any help would be appreciated.

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SanfordWhiteman
Level 10 - Community Moderator

Re: Cookie Consent and Embedded Marketo Forms

Marketo forms don’t depend on cookies being enabled in any way.

 

The Munchkin embed code (copied from the Munchkin section of Admin) and Form embed code (different for each form, copied from the form details page) are completely different.

 

If your setup is classifying the form embed at all, that’s a mistake — there’s no reason to make the form embed conditional.

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SanfordWhiteman
Level 10 - Community Moderator

Re: Cookie Consent and Embedded Marketo Forms

Marketo forms don’t depend on cookies being enabled in any way.

 

The Munchkin embed code (copied from the Munchkin section of Admin) and Form embed code (different for each form, copied from the form details page) are completely different.

 

If your setup is classifying the form embed at all, that’s a mistake — there’s no reason to make the form embed conditional.

Anna_Blanchet1
Level 4

Re: Cookie Consent and Embedded Marketo Forms

Thanks Sanford. The settings in the cookie consent were labeling all code from Marketo the same. We were able to update the categorization of each code separately, so crisis averted.