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Ahhh yes! If the 'reply-to' and 'from' addresses are different, often times the OOO messages will go to the 'from' address. As I understand it, the 'reply-to' is when someone clicks 'reply' and responds that way - much like we're doing on this thread with the 'reply.'
Hey Justin, I'd use your existing filters along with the "Email Suspended = True" filter for hard bounces. This Marketo Product Docs article explains a little more about the Email Suspended filter: Hard and Soft Bounces in Email - Marketo Docs - Product Documentation.
Hey Michelle, thanks for starting this thread! Definitely interested to see everyones feedback and input. I'm no Legal expert, so these are just my opinions. My gut tells me that the event vendor would have verbiage about opting-in and/or opting-out in to receive emails from vendors. However, I woul...
Hi Ramon! We've used the Recipient Time Zone feature in a few of our single email sends and received OOO replies throughout the day - as emails were delivered in each recipients time zone. I'd just double-check that email was sent (using a smart list filter of "was sent email" and/or "was delivered ...
Ahh, good to know! I learn something new everyday!
I agree with Gerard and Dan, as well. If the person is known, it seems as though you just need to an action to trigger a flow. Since bots tend to 'click' emails, I may also suggest using the 'Visited Web Page' filter within your smart list in addition to the 'Clicks link in Email' trigger. The inver...
Of course! We have a few data management programs (state/country/region appending) that trigger before records sync to SFDC. So if those records have inappropriate state/country/region values (that we define) we'll be alerted. We can then adjust our data management programs to update the records app...
Something that's saved us time and time again are data program alerts. Like many instances, we have numerous operational programs built for data management (appending, updating, etc.). We also have alert programs built to alert us (marketing ops) when data is missing and/or inappropriate for specifi...
So reassuring to read this, Kevin. We're moving to a dedicated IP address next week and hoping all goes well!