Loren_Posendek

Hi Nadia, I echo Grace's suggestion from above. Not necessarily related to the email client, but related to additional user insights - if you use either the 'opened email' or 'clicked link in email' filter within a smart list, you have the ability to filter more granularly with constraints. These ar...

Great tips & tricks, Chelsea Kiko​! The 'center of excellence' with program templates are game changer for our instance.

I know this varies across organizations and there are a lot of outliers (lead scanner devices vs. not, notes entered vs. not) that make setting a firm SLA more difficult. The short answer is work with your sales team to determine an SLA that makes sense given the number of events your organization a...

We've also seen this happen recently, but only when trying to sync 'Contacts' to a specific queue. The queue is setup for leads only, but odd that if a Contact qualifies it's creating a duplicate rather than bypassing.

Like Jessica Kao​ mentioned, there are many data appending vendors. We use Clearbit with webhooks but have the ability upload batches directly through Clearbit's interface.

Thanks, Venus! We ran into the same issue (a | symbol in the company name) on a separate GTW-MKTO sync error instance, as well! I searched through the Community and found that you can uncheck 'enable additional fields (company name, job title)' within the Launchpoint GTW integration. This way, symbo...

Exactly what Jim Thao​ outlined is how I understand it as well. Also important to note that if 3. Approved w/ Draft is the case, the approved email is what's sent, not the draft.

Ahhh, makes sense. So helpful! Thanks for sharing.

I'm also curious about the Marketo RSS feeds in Slack. Amy Connor are you able to monitor SFDC syncs and other system performance points with the RSS feed?

Hey Tori, here's a link to the Jeff Shearer's 2017 Marketo Summit session: Tales from the Activity Log. He discusses, briefly, how they exported activity logs for analysis. Hope that helps!