Ruchi_Lapran1

Ruchi_Lapran1

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Date Last Visited
‎08-07-2025 07:06 PM
Level 5 - Champion
Joined the community 15-12-2014
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Marketo Champion | Sr. Manager - Marketing Automation
Melbourne, Australia
  • Performance Reporting: The Nitty Gritty of “Open Email” Activity

    ⚠️ This post has been edited by a moderator for clarity. Performance reporting in Marketo plays a crucial role in analyzing and optimizing marketing campaigns. However, discrepancies in reported numbers can occur due to various factors, particularly related to the timing and order of activity logs....

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    Discussions
    1416 1 2
  • solved badge Re: Lead scoring fields and setting a cap on score

    It depends on the frequency at which you are scoring. Some people score behavior and demographic at "every time" cadence which may inflate the total lead score. Keeping a cap is a good idea where the scoring threshold is low but the frequency of scoring is high. One point worth considering is when y...

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    Discussions
    1481 0 0
  • solved badge Re: Email Program in Marketo

    You won't be able to track for a deleted user. Otherwise, you can also see in the summary of your Email Program

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    Discussions
    1788 1 1
  • solved badge Re: Clicks and open rates as metrics: how accurate are they?

    Hi Charlotte, If you are attributing the channels and lead sources, they can also be included in scoring the outcomes. Even the non-gated content might have some links or CTAs which can be powered by including UTM tracking which would fetch all the relevant scoring parameters for you.Additionally, y...

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    Discussions
    3112 0 0
  • solved badge Re: Spam Bot Form Fills Linked To Emails Not Sent To Them

    You can take extra measures for recording valid registrations:1. Captcha is one way of suppressing spam attacks but it's not 100% foolproof. If they bypass it somehow, it's good to include two-factor authentication in the registration process. After form submission, an email holding a verification l...

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    Discussions
    3506 0 4
  • Select all feature for Named Accounts

    It would be great to have "select all" accounts feature in TAM where all the accounts need to be marked as named accounts if needed. Currently, we have to select accounts manually.

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    Ideas
    504 1 0
  • solved badge Re: Rolling out changes after Email Template update

    I experienced a similar situation when the master template was updated to accommodate a module change and manually we had to insert that module in each email. The good thing was the client didn't require that module in existing emails so the exercise was conducted in newly created emails only.I'm in...

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    Discussions
    5706 2 0
  • solved badge Re: Named Accounts in TAM

    I second your thought. There can be a use case where all the accounts need to be marked as named accounts so I'm wondering if that can be enabled somehow.

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    Discussions
    2157 0 1
  • solved badge Named Accounts in TAM

    I recently came across a scenario where a client wants all their 100K accounts to be marked as named accounts so they "all" can be associated with their Account scoring mechanism. Named accounts are essentially those companies you are targeting and the TAM feature allows you to add named accounts in...

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    Discussions
    2204 0 3
  • Re: Essential Steps to Merge Two Marketo Instances Seamlessly

    This is crisp and insightful Vinay!Merging 2 instances can be very tricky if they are old or holding large no. of programs and data size. It's always a good option to prepare a checklist of activities and set your priorities. I'd also like to add post merging activities are equally critical as you h...

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    Blogs
    941 2 0

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Public Statistics
Date Registered ‎12-15-2014 08:49 PM
Date Last Visited ‎08-07-2025 07:06 PM
Total Messages Posted 76
Likes Received 49