Justin_Cooperm2

Justin_Cooperm2

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Date Last Visited
‎10-19-2021 05:08 PM
Level 10
Joined the community 03-12-2013
Rank Icon Level 10
VP Product
San Francisco, CA
  • Re: How to create an editable template

    A few things Lynn, We are working hard to build better support for responsive pages. Please stay tuned for future improvements. There is a README supplied with the Yesler templates you downloaded. It has some important information about using their tokenized responsive landing page template. Eithe...

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  • solved badge Re: Change Order of Fields on Lead Record

    There's some functionality in Admin > Field Management > Custom Layout Designer. Won't let you do every single thing but will let you re-order some of the fields.

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  • Re: Choose Existing Email

    You don't need to create a new email. You can actually move an existing email under the email program that you'd like to use.Right-click on an existing email in Marketing Activities, then select "Move." From there, indicate that you'd like to move it to Marketing Activities and then select the desir...

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  • Re: Non-Marketo domain from email addresses

    If the email is being sent from Marketo, you can edit the "From" and "Reply-to" addresses from the email editor itself.If the email is being sent through Sales Insight, the email will have the "From" and "Reply-to" address set to the value of the Salesforce User Email Address field by default. You c...

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  • Re: Non-Marketo domain from email addresses

    Are you asking about sending email through sales insight?

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  • solved badge Re: Dynamic Salutations Using Tokens

    Robb,Some email services (ex: Gmail) will pre-download all images ahead of time when the message is received and then handle serving them to the recipient at a later time when the email is actually opened. Since there is no way to know 100% that the recipient is going to see the correct message, we ...

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  • solved badge Re: Dynamic Salutations Using Tokens

    Hi Dave,On landing pages, you can do this with very simple JavaScript. In emails, this is not possible based on when they opened the mail.Justin

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  • Re: Choose Existing Email

    Hi Rajiv,Dory is right, you'll need to move the individual email you'd like to use underneath the Email Program.Justin

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  • solved badge Re: Can i use a custom text field to personizlae the from name?

    Hi Andy, That shouldn't be happening. The default value should only be used when another value isn't present. Please contact support if you continue to see this, as we would certainly like to investigate.Justin

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  • Re: Tracking email forwards without using "Forward to a Friend"?

    No, it is not possible to correctly track the message if the recipient forwards a message using their email client. If any clicks occur, it would be as if the original recipient of the message was the one taking the action.Justin

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Public Statistics
Date Registered ‎12-03-2013 11:13 AM
Date Last Visited ‎10-19-2021 05:08 PM
Total Messages Posted 1,379
Likes Received 792