I am hoping you can help me with a re-send for an email in which we originally did an A/B test for. I am looking to re-send an email in which I can send to "not opened email". I have created a new campaign to send out this second email.
The email in which I performed an A/B test for has the email statistics in the report for the email, however, no results in the smart campaigns designed for delivered/open/ converted (so I know that the email went out correctly because I see results in the report)... I checked the smart list and report to ensure that they are connected to the right original email send, and they were. This is effecting my ability to re-send the email to unopened, the audience should be 1300 with the not opened filter, but we are at just about 1,800.
It appears that I do not have the option to send to the original email without "subject line test" at the end. I think this is the problem that I am having in sending to the intended audience, as there is no way for me to send out the (whole) email, that was and was not associated within that a/b test.
Is there a best practice for re-sending A/B test emails?
Thanks in advance!
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