Mike_Reynolds2

Mike_Reynolds2

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Date Last Visited
‎07-22-2023 10:31 PM
Level 10
Joined the community 14-04-2014
Rank Icon Level 10
Portland OR
  • Re: Alert : docs site is down

    Greg, Can you test it again? Should be working, just need to confirm.Thanks,Mike

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  • Re: Alert : docs site is down

    Greg, everyone,If you're currently logged into Marketo, please stay logged in and don't log out. This may be a bigger issue that could affect login access in certain countries, but only within the EMEA region. More info to come.Mike

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  • Re: Alert : docs site is down

    Grégoire Michel​You're right. It's working in the US but our EMEA team is seeing the problem also. Thanks for tagging me on this. I'm getting our Ops team working on it right now.-Mike

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  • Re: Alert : docs site is down

    Hi Grégoire Michel​I've been testing this in Chrome, Firefox, Edge and IE and the site comes up fine in all of those browsers.You'd said it was the same browser. Try clearing the cache and cookies and using other browsers and let me know how that works.Thanks,Mike

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  • Re: Major Marketo Lag

    Hi all. Just a note to let you know that we're aware of the issue and are working on it. The slowness problem is affecting one of our datacenters. Our Operations team has been investigating the problem and have also escalated it to our vendors. Thank you for your patience while we get this resolved.

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    4551 1 0
  • FAQ: Marketo and Google Cloud Alliance

    On August 24, 2017, Marketo and Google Cloud made an exciting announcement about a broader collaboration to transform engagement solutions for the enterprise. We understand you may have questions, and we’ve prepared the following FAQ that provides additional details.1) What did Marketo and Google C...

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  • Marketo System Uptime - July 2017

    Dear valued customer,As you may know, on July 25th, 2017, our main web site, Marketo.com, along with other Marketo domain properties, were rendered inaccessible, preventing access to our application from 4:06am – 10:08am PDT. We apologize again for the inconvenience this caused.On the Marketo Trust ...

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  • solved badge Re: How do I change my company's Support Admin?

    Brian Zimorowicz​No problem. I can help you out!Our Support Feedback team (supportfeedback@marketo.com) fixes up profiles. Looks like you're still getting the errors when trying to contact Support (support@marketo.com). That's just for reference. I reached out to our Support Feedback team and had th...

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    4218 1 0
  • solved badge Re: How do I change my company's Support Admin?

    Hi Brian Zimorowicz​,Login access and Support Admin issues can be resolved by our Support Feedback team. They can be reached at supportfeedback@marketo.com.Changing the Admin does need to be done by our Support Feedback team. However, just as a reference, the rest of the authorized contacts can be m...

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  • Re: Statement On Marketo.com Access Issues

    Hi Nikki Aurelio​The DNS issue we've experienced should not have impacted your CRM sync in any way, but of course we want to make sure by looking at it directly. Even if this wasn't related, we certainly want to see what is causing the backlog and how we can resolve it. I recommend that you Contact ...

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Public Statistics
Date Registered ‎04-14-2014 04:04 PM
Date Last Visited ‎07-22-2023 10:31 PM
Total Messages Posted 874
Likes Received 370
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