Mike_Reynolds2

Mike_Reynolds2
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Date Last Visited
‎07-22-2023 10:31 PM
Level 10
Joined the community 14-04-2014
Rank Icon Level 10
Portland OR
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  • Re: Statement On Marketo.com Access Issues
    by Mike_Reynolds2 name dot 07-26-2017

    Hi Nikki Aurelio​The DNS issue we've experienced should not have impacted your CRM sync in any way, but of course we want to make sure by looking at it directly. Even if this wasn't related, we certainly want to see what is causing the backlog and how we can resolve it. I recommend that you Contact ...

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    Blogs
    3148 0 0
  • Marketo.com Domain (DNS) Access Issue (P1 July 25, 2017)
    by Mike_Reynolds2 name dot 07-25-2017 quickview

    Access to Marketo services was temporarily disrupted recently. Below are answers to some of the most common questions you may have. This document has been updated as of 10:30pm PDT on 7/26/2017 to provide the most up to date information available. Is this article helpful ?YesNo Q: Why couldn’t I acc...

    Documents
    9178 2 23
  • solved badge Re: When a lead is merged / associated how can I make previously anony...
    by Mike_Reynolds2 name dot 07-05-2017

    There isn't a way for you to see directly whether you've been moved to Munchkin V2. Only way to know is to Contact Marketo Support and have them check for you.

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    Discussions
    2690 1 5
  • Email Tracking URL Security Enhancement
    by Mike_Reynolds2 name dot 06-06-2017 quickview

    Overview For added security, we have added functionality to validate that email tracking URL hash codes originate from the same domain in the subscription. A unique email tracking URL hash code is what is used to identify which Marketo instance the link is coming from, enabling the tracking function...

    Documents
    3336 1 23
  • Campaign Inspector for Triggered & Recurring Campaigns
    by Mike_Reynolds2 name dot 04-27-2017 quickview

    OverviewIt can be difficult sometimes to know how many trigger campaigns you have running or where they’re located. Marketo can show you where they all are inside of the Campaign Inspector. This article will show you where to find Campaign Inspector and what to look for when you’re going through it....

    Documents
    7263 4 2
  • Re: Need a live chat
    by Mike_Reynolds2 name dot 04-06-2017

    Hi all! This one's done now and live chat support is enabled! Authorized Support Contacts will see the chat option and all the full details can be found here: Marketo Live Chat Support Sorry for not marking this one as complete sooner, but we've got the chat option ready to go!

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    Ideas
    2884 0 0
  • Re: Marketo / Salesforce Sync Limits & Priority Info
    by Mike_Reynolds2 name dot 04-04-2017

    Yes and no. The batch size of 10k per sync operation is the same, and the recommendations for getting around the backlog would work with MSD also, but there's a difference in the sync cycle operations because the objects in MSD are different than those in SFDC. Core concept is essentially the same, ...

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    Discussions
    9422 1 1
  • Re: Marketo / Salesforce Sync Limits & Priority Info
    by Mike_Reynolds2 name dot 04-04-2017

    Hi all. Just wanted to drop a note in to mention that we had some incorrect information given out in one of our Support cases, which is why Jason edited the post above. Felt it was was worth mentioning that this is an excellent discussion with some really good detailed info. The clarification edits ...

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    Discussions
    38940 2 12
  • solved badge Re: webhook making an anonymous lead known
    by Mike_Reynolds2 name dot 03-28-2017

    Hi Grégoire MichelCan't speak officially for something I'm not personally familiar with, and webhooks were never really my personal strong suit. I'd have to defer to the Support ticket on this one.As for the lead promotion part, the smart campaigns not triggering off of anonymous leads will only app...

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    Discussions
    7157 2 4
  • Important Change to Activity Records in Marketo APIs
    by Mike_Reynolds2 name dot 03-16-2017 quickview

    Included in this articleNote: This post will be updated to reflect changes made to activity records returned by the API due to migration to new infrastructure.OverviewWith the rollout of Marketo’s next-generation Activity Service beginning in May 2017, we will be unable to enforce the uniqueness or ...

    Documents
    2213 1 0
    API
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Date Registered ‎04-14-2014 04:04 PM
Date Last Visited ‎07-22-2023 10:31 PM
Total Messages Posted 874
Likes Received 370
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