Need a live chat

[Anonymous]

Hi Team,

It would be very useful if there is a live chat feature in the support site. Every time when we faced any issue which need a immediate response we can contact the person in live chat.

[Anonymous]

I love this idea. I know the engineers played around with it because I had the chance to use it once. It was awesome! Hope to see it implemented.

[Kenneth_Law]

Rajagopal C stay tuned, Marketo Support is working on adding this support channel.

[Anonymous]

Sure...Kenneth,

Its been great if we got live chat...No need of adding support cases for minor issues and we can get quick answers instead waiting for a longtime due to the various timezone constraints

[Robert_Fundy]

What's the status of live chat for customer support? There are requests dating back as far as 3 years asking for this functionality, and it's apparently "in progress". But it seems like it's taking a long time to get something as simple as online chat implemented.

[Mike_Reynolds2]

Hi all! This one's done now and live chat support is enabled! Authorized Support Contacts will see the chat option and all the full details can be found here: Marketo Live Chat Support

Sorry for not marking this one as complete sooner, but we've got the chat option ready to go!