Mike_Reynolds2

Mike_Reynolds2
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Date Last Visited
‎07-22-2023 10:31 PM
Level 10
Joined the community 14-04-2014
Rank Icon Level 10
Portland OR
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  • Re: Facebook Social Share not working
    by Mike_Reynolds2 name dot 10-17-2018

    Hi saurabh Pal, Pradeep Nuji We have identified a service issue that prevented the creation of lead records in Marketo through the Facebook and LinkedIn Lead Gen feature between Saturday 10/13 and Tuesday 10/17. The problem has been resolved, but if you have any questions, please Contact Marketo Sup...

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    Discussions
    1406 0 0
  • Re: LinkedIn Lead gen forms suddenly stop syncing to Marketo
    by Mike_Reynolds2 name dot 10-17-2018

    Hi Sevag Sarkissian​ Grégoire Michel​,We have identified a service issue that prevented the creation of lead records in Marketo through the Facebook and LinkedIn Lead Gen feature between Saturday 10/13 and Tuesday 10/17. The problem has been resolved, but if you have any questions, please Contact Ma...

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    Discussions
    3710 0 1
  • Re: LinkedIn launchpoint integration broken?
    by Mike_Reynolds2 name dot 10-17-2018

    Hi Diana Watts​Grégoire MichelWe have identified a service issue that prevented the creation of lead records in Marketo through the Facebook and LinkedIn Lead Gen feature between Saturday 10/13 and Tuesday 10/17. The problem has been resolved, but if you have any questions, please Contact Marketo Su...

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    Discussions
    7512 0 0
  • サンノゼデータセンター メールサービス遅延障害
    by Mike_Reynolds2 name dot 09-14-2018 quickview

    概要弊社サンノゼデータセンターの一部のお客様環境におきまして、日本時間の2018年9月12日(水)よりメール送信が遅延または中断されるサービス障害が発生いたしました。 サンノゼデータセンター以外のお客様環境には影響はありません。この障害は既に解消されており、現在ではメール送信は正常に機能しておりますこのメール送信遅延障害からの復旧作業中に送信されたメールの一部が消失し、配信されませんでした。この文書はサンノゼデータセンターのお客様にこの障害によって影響のあったキャンペーンを特定する方法を詳細にご案内するためのものです。お客様には多大なるご迷惑をおかけいたしましたことを深くお詫び申し上げます。...

    Documents
    1742 0 0
  • San Jose Datacenter Email Send Interruption
    by Mike_Reynolds2 name dot 09-13-2018 quickview

    SummaryCustomers based in our San Jose datacenter experienced a service issue causing an interruption in email sends beginning on Tuesday, September 11, 2018. No customers outside of the San Jose datacenter were impacted. This issue has been mitigated and emails are now sending properly.During the i...

    Documents
    2006 0 8
  • Microsoft Dynamics 2016 Online Upgrade to Version 9
    by Mike_Reynolds2 name dot 08-24-2018 quickview

    SummaryA service issue has been identified that can potentially cause duplicate leads to be generated in Marketo for customers using Microsoft Dynamics (MSD) CRM. This issue only applies to customers using MSD 2016, and only when upgrading to MSD version 9. Who is ImpactedAll customers using the nat...

    Documents
    3352 1 4
  • Re: New Data Retention Policy - yet another way for Marketo to extract...
    by Mike_Reynolds2 name dot 07-23-2018

    Tim Madel​That 90 day limit for the high volume activities has always been in place. That part is actually not changing at all.As Josh Hill​ mentioned, in the past there were some variations that some customers had put in place. However, those customizations are all being replaced by the one standar...

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    Discussions
    4017 0 0
  • Re: New Data Retention Policy - yet another way for Marketo to extract...
    by Mike_Reynolds2 name dot 07-19-2018

    Hi Tim Madel,​I can understand the frustration at having changes made. This change is being made to help improve performance for all Marketo users by standardizing the volume of data that is retained. With unlimited storage of data, you end up with longer and longer search times for anything trying ...

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    Discussions
    4017 0 5
  • Re: Get Custom objects: Missing error validation for filterValues fiel...
    by Mike_Reynolds2 name dot 06-01-2018

    Fair points. Our Product team who designs the product is still the authority on the matter.Perhaps the miscommunication came in the tone used when discussing it? That would explain the 3 Community Moderator reports of abusive behavior we received from someone who happened to come across the thread. ...

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    Ideas
    3384 0 0
  • Re: Get Custom objects: Missing error validation for filterValues fiel...
    by Mike_Reynolds2 name dot 06-01-2018

    Sanford Whiteman,Thank you for your input. Ideas posted here in the Community are reviewed by the Product team. They will be the authority to answer definitively whether there are work arounds available or if a new feature should be developed. We value the input of our Community users because it pro...

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    Ideas
    3384 0 1
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Date Registered ‎04-14-2014 04:04 PM
Date Last Visited ‎07-22-2023 10:31 PM
Total Messages Posted 874
Likes Received 370
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