Mike_Reynolds2

Mike_Reynolds2

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Date Last Visited
‎07-22-2023 10:31 PM
Level 10
Joined the community 14-04-2014
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Portland OR
  • solved badge Re: Programs Not Showing Up in Analytics or RCE

    Rachel, have you checked again yet today? Sometimes if there are errors in transmitting the overnight data, it will reschedule the data transfer until later the next morning, so you may have just looked before it actually caught up. One possibility. Also, what type of report are you running in RCE? ...

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  • Re: Email Reporting When Split Testing

    You can use the Email Performance Report, but that will combine the a/b test variant emails together and list as one individual asset. Email Performance Report - Marketo Docs - Product Docs If you're doing the a/b test from an Email Program, you could use the Email Program's dashboard: View the Emai...

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  • Re: How to Count Number of Days Between Data Field Changes

    You could use a scoring campaign to count the number of days. You'll need to create a new score field. Since you want to count the days from when the lead is created to when they opt out, use a trigger campaign with a Lead Is Created trigger. In the flow, add a flow step to add the lead to a static ...

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  • Re: Integrating social connect to Marketo

    The Social integration Marketo has built in would be for social sharing of your pages, which probably isn't what you're looking for here. Deploy Social on Your site - Marketo Docs - Product Docs .I'd go with the API route.

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  • Re: System Errors

    Web Services Errors are different than System Errors--probably not related.Those Web Services Errors are specific to API problems. There's an Error Code listed there. These Error Codes are explained here: Error Codes » Marketo Developers That 612 error in particular is caused by an Invalid Content ...

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  • Re: System Errors

    Those error messages usually carry a lot of great info we can use in Support to identify the problem. Full page screen shots and descriptions of exactly what was happening at the time would be helpful. Also, since these can be caused by local network errors, just to rule out that possibility, try go...

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  • solved badge Re: Support access for one of our users

    Here's the doc that shows how to manage your authorized contacts: Manage Authorized Contacts in Community - Marketo Docs - Product Docs You'll need to be the Support Admin on the account to be able to do thisSupport can add additional authorized contacts, but it's quicker to do it on your side many...

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  • Re: System Errors

    We haven't had any notifications in Support about known problems. These can many times be caused by local networks issues, but could also very easily be a problem we need to investigate from our side. Best thing to do is to get a screen shot of the error message when it happens (full page screen sho...

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  • Re: Is there a way to get the current landing page url ?

    Are you referring to sharing the landing page with social media like Facebook or Twitter? If so, you can do that with this doc: Add a Social Button to a Free-form Landing Page - Marketo Docs - Product Docs Also, if you want to have the click through links in the social share go to a different URL, t...

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  • Re: Anonymous leads - Company info

    There isn't any way to put info into the Company/Account object for anonymous leads. As Stijn Heijthuijsen​ said, inferred company will pull data if the IP being connected through passes that data over. It all depends on the network--some will share that info while others won't, or some people will ...

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Public Statistics
Date Registered ‎04-14-2014 04:04 PM
Date Last Visited ‎07-22-2023 10:31 PM
Total Messages Posted 874
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