Level 10 - Champion Alumni
Joined the community 05-06-2017
Level 10 - Champion Alumni
San Francisco, CA
Senior Manager, Marketing Operations
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Yes, I have seen this from basically every data vendor. Ultimately, if they sign a DPA with you, they're the ones who are going to take the fall legally. But I completely agree tha...
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also very expensive if you don't have w/p already!
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Oooh yes, look up Universal Tokens, they're great.
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Yes, document, document, document. We also have a "changelog" where you have to log every time you change an operational program or database smart list, includingwhy you made the c...
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100% agree with Grace on naming conventions. They will keep your instance clean and make it much easier to scale. For example, we just added scoring for nurture emails only, and I ...
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Our SFDC Admin sometimes renames the friendly label of a field, and then it has a different name in Marketo, which can be really confusing. They changed "Lead Status Reason" to "Cl...
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Meg makes a good point - I can't really tell how user permissions are going to affect a user until I change something and they tell me that they don't have access to something they...
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Hi Vikram,Audit Trail: It's hard to articulate the frustrations with Audit Trail. I recommend logging into an instance's Audit Trail and try to pull some reports. I don't think it ...
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I very much appreciate all the controls in Admin! A couple issues:Audit trail is really an unfriendly UI. It's very clunky, it's hard to pick from the dropdowns, and it's often har...
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I would love to hear about if/how Vidyard or other video platforms enable closed captioning for people who are hard of hearing. Captions are also great for people who are not heari...
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