Steven_Vanderb3

Steven_Vanderb3

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Date Last Visited
‎11-14-2025 09:39 AM
Marketo Employee
Joined the community 18-08-2014
Rank Icon Marketo Employee
Product Manager
Portland, OR
  • Re: Comms Limits Failing

    I've never seen a specific time and it probably can't be tied down. It would depend on when a lead started moving through a flow to reach a Send Email flow step and check eligibility and how quickly the previous Send Email activity is written everywhere it needs to be. It essentially can become a ...

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  • Re: Comms Limits Failing

    It can take a few minutes between when the last allowed email for the day is sent and the next email is blocked by communication limits. The request to send the first two emails came in so close together that the campaign flow that sends the second email was not yet aware that the first email had a...

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    3421 1 5
  • Re: Grabbing API errors doesn't show users

    Yes, Support can give you which API users are producing which errors.

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    3450 0 0
  • Re: Configure Sales Insight as Lightning Component in SFDC

    Customization and Sales Insight mix like oil and water most of the time. I don't think this is doable but I'm not super familiar with Lightning. We have some info here of what is and isn't supported with MSI and Lightning; a lot of core features are not yet supported. Salesforce Lightning Experie...

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  • Re: Email Insights Showing 0 Recipients, but Engagement Metrics exist

    Depending on how you set up the date range you could have the send/deliver date be outside the specified range and the opens/clicks be inside the specified range. If you think there's an issue with the validity of the data you should open a Support ticket.

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  • Re: Telecom companies part of our site traffic?

    You probably need to infer it from known traffic. If you have leads in your database that have filled out forms and identified themselves as employees of Telecom companies then you can possibly get some details from their lead records of how their IP lookups look.

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  • Re: How To Make New Picklist Values Visible in Campaign Flow?

    The drop-down is more suggestions of field values than a strict picklist (except in situations like asset names, sales people from CRM, etc). It tries to suggest unique values it currently sees existing on people in the database. If you have records come into Marketo with the new values saved in "...

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  • Re: How does Marketo handle the same email for multiple contacts

    We don't have anything to revert changes either. Best suggestion I know of is use bulk export to get a list of the Change Data Values for the affected fields as the returned spreadsheet would have both the Old Value and New Value. It would just take parsing out the old value and importing it back ...

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  • solved badge Re: New Marketo instance, DKIM issues.

    We will, at request

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  • solved badge Re: New Marketo instance, DKIM issues.

    I would suggest filing a Support ticket explaining you're going through a transition to a new instance. We can configure your DKIM TXT value on your current instance be copied over to your new instance so you wont need to make changes on your side.

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Public Statistics
Date Registered ‎08-18-2014 02:02 PM
Date Last Visited ‎11-14-2025 09:39 AM
Total Messages Posted 516
Likes Received 407