Steven_Vanderb3

Steven_Vanderb3

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Date Last Visited
2 weeks ago
Marketo Employee
Joined the community 18-08-2014
Rank Icon Marketo Employee
Product Manager
Portland, OR
  • Re: How can you find the demographics of the people that are opening e...

    I need to dig deeper than what state or country the email is being opened from considering our business is in only 1 state.Email Insights can do this out of the box! I don't have a screenshot to share, but open Email Insights, and one one of the pickers above the chart in the middle you can switch ...

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  • Re: Incorrect email open rates

    Yes, most likely. The report will infer that a click on a link is also an open.

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  • Re: limited fields for segmentation

    Fields with values that can change without a Data Value Changed activity generally are unavailable for Segmentations, which rely on that Activity Type to trigger a segmentation evaluation. SFDC Type is an example of one of those fields.

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  • Re: New lead unsubscribed without ever receiving an email

    Anecdotal marketing observations, but I've seen emails sent to me with a small line in the footer, "This email was sent to {{email address}}. To unsubscribe, click here." Putting the intended recipient email address near the unsubscribe link can help tip off people who are receiving emails forward...

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  • Re: 8/13/19 Outage?

    Support should be able to confirm if your subscription had any outages on that day.

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  • Re: Salesforce sync disabled, but......

    That's correct, assuming the credentials are still working.

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  • Re: Leads sync to SFDC without Email address

    The filter only blocks records from syncing from Salesforce. Records can still sync to Salesforce; you would need to add logic to your campaigns that push Marketo leads to Salesforce to exclude records with no email address.

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  • Re: Leads sync to SFDC without Email address

    I am wondering how come this happened? Is that because Javascript disabled on their browser? Possibly. It could also be from list uploads into Marketo or API calls; they do not require an email address for a record to be created.However, we ran into an error "failed to delete sfdc lead: filtered in...

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  • solved badge Re: Field Management

    To control which fields you sync, set up field visibility permissions for the sync user to restrict visibility fields you don't want in Marketo. To control which records you sync, contact Marketo Support for assistance on setting up a sync filter.

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  • Re: How to remove "I am not a robot" captcha

    However you are loading your form to test, whether it be through an unsupported method or multiple times in a short period of time, you are triggering Cloudflare to challenge the traffic as it were a bot. We use this challenge to prevent DDoS attacks on our web endpoints. Marketo, like many SaaS s...

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Public Statistics
Date Registered ‎08-18-2014 02:02 PM
Date Last Visited 2 weeks ago
Total Messages Posted 516
Likes Received 407