Michael_Florin

Interesting recommendation. Who is supposed to conduct this refresh? You or Adobe Professional Services? It's certainly good practice to keep your Marketo instance tidy. Archive programs, hide/delete unused fields, turn off unnecessary processes and delete unengaged people from your database. But I ...

What do you mean by "Instance Refresh"? I suppose you mean setting up a new Marketo instance and beginning from scratch? That is usually done when you're forced to do it by outside circumstances such as switching integrated CRMs or merging two Marketos after an acquisition. Yes, in that case the Mun...

Where do we create new agents for Dynamic Chat? And do these new agents also have to Marketo users? Or product users of Dynamic Chat in the Adobe Admin Console?

Hey all - I'm a litte confused as to what the situation of AI in DC actually is: Is it already available with the DC Prime Plan? Or is it in Beta or even Alpha? Thanks!

Marketo Sales Insight is usually used for that:https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/marketo-sales-insight/msi-for-microsoft-dynamics/installing/install-and-configure-marketo-sales-insight-in-microsoft-dynamics-online

There is no global or systematic way to achieve that. People can always become members of programs unless you explicitly prevent it from happening by an exclusion or status changing Smart Campaign. For example: If a person submits a form that is on a landing page in a program, they will become membe...

I happened to upload a bunch of leads(A list with 96 leads) into marketo database with a wrong opt in date time info. If "opt in date time" is a synced field between Marketo and Salesforce, your upload will also update the field in Salesforce. That will take ~5-8 minutes, as this update will happen ...

Thank you, @gallyarticola - good idea. And Marketo Support kindly handled my request even though it was posted from a different instance. I wonder how many instances were moved to the Console. I have access to 8 and 6 of them were not. Which means, I can't file support cases for them.