Michael_Florin

I don't know all criteria that cause a person to be blocked from the top of my head, but this might be good starting point:https://nation.marketo.com/t5/Product-Discussions/Blocked-from-emails-every-single-person-in-my-list/m-p/65706#M33113 Behaviour Score is just a Custom Marketo Field that doesn't...

Let me make a bold statement here: "in past 24 hours" and "in past 1 day" is exactly the same.

As far as I can tell, that's not possible.How about you add something like "in_dev" to the template's names and tell your users not to use these? I think you should be able to communicate these kinds of things to all your users and expect that these guidelines are being followed.

Hard to tell without looking at it in detail.Have you added emails or programs to your Stream? If emails: Could it be a person-timezone thing? If program: Are your Engagement Program members already members of the program that houses the email?I'd look at the Activity History of your potential email...

I think it's impossible to evaluate this from the outside. You'd really have to dig into your process to see what the potential reasons could be.But if I had to make a guess, I'd say "enrolling 5 minutes before the cast" is too narrow a time window. If I recall correctly, Marketo pre-calculates the ...

I guess this depends on your Salesforce setup, but we for instance need to set the field "RunAssignmentRules" to TRUE in order to have Salesforce's assignment rules kick in.

Ah sorry, nevermind. Just read that this "Is Updated" trigger is not available for Salesforce Custom Objects. https://docs.marketo.com/display/public/DOCS/Trigger+Off+Custom+Object+Changes

I'm not familiar with these specific Custom Objects - let's call them native Salesforce Custom Objects for now - but we have a ton of non-native Custom Objects in our instance, and for these you can request a specific "Is/Was Updated" filter/trigger from Support.Looks like this:

Thank you both! Katja - I will have to look at the schedule and its options. Thanks for the idea!Sandford - could you elaborate a little on your "mirror the field" approach? I don't get it yet.