A few questions that may help diagnose the issue:
When you say people are having trouble accessing, what does that mean? Are they getting errors when they click the link? Are the ...
As that information is from your source (let's say a CRM). If you don't want to have people able to choose from all those options, but you're not able to modify the data coming in ...
Here's some information onConversational Flow Settings. Under Step 6, they have a call out for how to set the criteria from the form that will trigger the popup.
Another thing to think of -- if you're looking at the member count within a Smart Campaign that was set to fire (and change a program status) based on whether or not someone opened...
Echoing everything@Darshil_Shah1is saying, but want to add one additional point to his item #1.
In the new UI for the setup filter "Filter by Email" window, it's very easy to add ...
Just what @uditmathursaid. And it doesn't even mean it was actually delivered at all. If whoever you're sending to has layers of security, it might pass one level, get marked as de...
Boolean fields are exactly as you said -- true/false. And in your example, you have three options, so boolean isn't going to work.
Assuming your field is one field (and not three b...
If you're editing the code of the email (not the template in Design Studio, but from within the editor) certain edits will break an email from its template which may be causing som...
Just to get some additional clarifications here, are people checking gmail in a browser, or via an app?
If you're not seeing the blue unsubscribe while looking at the browser, if y...
Also, to chime in with an unsatisfying answer, I have had the above happen where the campaign counts did not match and it was an actual problem where I needed to engage support.
W...