Christiane_Rode

Congratulations to all the 2022 Champions!

And, also good to check to make sure that Field Updates aren't getting blocked for the First Name field. Probably rare since it's coming from CRM, but good to take a look there, too.

In addition to what was already suggested, I also look at trends for people who have clicked every link in our emails -- especially if those users have something in common. While you should always be looking at results with the lens of what's typical for your audience and not necessarily someone el...

Are you building the report in Analytics? You should be able to run the performance report for the last month, and assuming you have your nuture programs stored in a separate folder, you can just select all the folders except for your nurture folder, and then run the report.

One other thought, without any code or template to go off of, but did you have dynamic content active on that module? Just thinking that, if you saw the content in the editor, but it disappeared when you sent it, there's the possibility that the module was made dynamic when the default version was b...

Provided that this information is stored in their user record in a field, you could use tokens. Here's some additional information on using tokens. Now, if this information is not stored in their user record, but you're able to create a segmentation for each sales rep, you could also use dynamic con...

Assuming your setup looks something like this:Partitions: Default, A, BWorkspaces: Default (sees Default, A, B); A (sees only A); B (sees only B) Are you performing the "Change Partition" in the default workspace, which sees all the partitions? If you're trying to move out of the A partition in the ...

Question about the customer-retailer relationship: Is there only one retailer per customer, or is there the chance that a customer could have multiple retailers that they are associated with?Just quickly thinking that, if there's a One Retailer per Customer relationship going on you could try the fo...

The superball was removed with the Next-Gen experience. They have a Nex-Gen collection of information ... when checking this out, go from newest to oldest, as there was some evolution of the experience as feedback rolled in.

Are you also scoring more "gold standard" actions, such as visiting your website (or sections of your website) and filling out forms? You may already be doing this, but, maybe you need to redefine the different ways people can score. In a targeted scoring program we had, we noticed that people were ...