Keith_Nyberg2

Hey Macarena,My understanding is that Marketo will always merge the new record with the existing record in the database. Meaning that the "create date" of the older lead will remain. Important to remember that the scenario you are referring to is exactly what field blocking is used to manage. Like t...

Hey Macarena,I honestly wasn't very keen to add a country drop field to our forms, but our legal team asked that we do this.Reason being is whatever is selected in that field, is what the user is defining as their country and should be respected over where they are located based on IP at the time of...

Hey Ashley,In the send alert flow step, you can select Sales Owner, Account Owner, None or specify "To Other Emails". This space is great for hardcoding a user for geos or using an email field as a token. So for us, the example is {{lead.SugarCRM Owner Email}} which renders a custom email field we u...

Hey JonathamThe field "Updated" refers to the last time the record was modified in Marketo (last time the record was modified). Really, there is nothing OOB that will let you see the last time they opened an email in the list view.Is there a reason the time the opened the email is relevant to you?So...

Hey Jenny,Can you tell us if this image is used on a landing page or in an email?I typically use %s when defining an image size rather than setting a fixed pixel width and height. When you go into edit the image, try setting the image width to 100% and don't set the height as opposed to setting the ...

If you can't capture language preference, another method is to build a language segmentation based on the country where individuals are located. Even if you do capture the language on a form, I would still recommend building a segment as you can use the segment to make any email you send dynamic, as...

Hey Tom,Haven't ever done this myself, but just hearing this makes me cringe a little bit... (like eating bbq ribs in a white suit). My suggestion, make your CRM your source of truth and only integrate the CRM to your Marketo instance. Then, figure out a way to get the information you need that's i...

Haven't tested this but adding a honeypot to an email to track bot clicks does sounds cool. Only question I have is how do you maintain the hyperlink as tracked by Marketo while also being hidden? Unless you don't plan to hide it which could cause issues with real people clicking the link.... i mean...

Hey Nina,There are 3 fields that are captured on lead creation that provide some insight into this and they are Original Search Engine, Original Search Phrase, Original Referrer. I actually posted a question similar to this but interested in how people were managing the larger topic of differentiati...

Hey Alexis,You'll probably get comments similar to what David said from the community. When I first started at my current job (2013) we were using Pardot and in the process of switching to Marketo. My take on the tool mirrored what David said... Pardot was not as robust and lacked a lot of functiona...