Jackie_Potts

If you had sent a previous email that did not result in any blacklists, then you should see if any smart list criteria changed in the current email send that caused a blacklist. Did a new list get added? Did you add/change a filter in the smart list?

I agree you will have to set it up for the past 3 months for inactivity. Make sure that you include that they were sent the email that caused the blacklisting, and if anything changed from a recent email. You can exclude those that were sent the previous email if no blacklisting was caused to reduce...

I would try using a custom field that has the unique link and use a token for that field in the email.

The auto assignment rules are the SFDC assignment rules from what I understand, so you would have to change the rules in SFDC to look for that form fill activity and have it reassign.

We like to have a thank you message show up on our website from the form fill and then have them be on the page of content we want them to see. Thank you message is more of a pop up box saying thanks, etc.

I would try building a smart list with was sent email and not opened email. That should get you a list of those that were sent the email, but didn't open it. The extra criteria may cause them to not show up on the list as they have to have done everything you listed.I would create a new email send c...

There are many interpretations of GDPR so that is what we believe we should do, but you probably need to consult your legal team to know how your company interprets it.

Use a token to do this, {{lead.First Name}} for example.

Add this to the Job Opportunities group to make sure everyone that is looking sees this post.

The best recommendation would be to have them in folders in the categories. Then, when you choose your templates, you can at least find them in categories. I am not sure that we can do what Marketo does. Following in case there is a better way than the folders.