Jackie_Potts

Without seeing your token and records, I am not sure why it would be pulling in an old account owner. If you want to share screen shots, etc maybe we can help out a bit more.

I heard that too, sadly no recordings for us to review.

We use nurture programs with landing pages that are not Marketo landing pages, but webpages directly on our website. Let me know what you need more information on.

You could send in a smart campaign using a random sample going to a percentage say 10% a, 10% b, then pick your winner and send out the email to everyone who hasn't receive it.Or send it using champion/challenger. Check out this with the answer that I think will help you out. - Champion Challenger S...

Generally I think the field would be populated faster than the segment.

You should be able to use the email performance report for this. You can pick sent date to be 2017 in the set up. You can pick all emails in the filters so it brings them all in. First activity will be close to the sent date, if not the sent date. That is about the best route to go.

We keep the opt in with the email address so they have to opt in again with the new email address.

You can also use Marketo professional services to create templates for emails and landing pages that are designed specifically for what you want.

Nothing is showing up in the activity log so it seems it is failing.

You should be able to use account tokens: {{company.Account Owner First Name}} {{company.Account Owner LastName}}