Darshil_Shah1

AFAICT, your dedupe field(s) should be unique for each custom object record, so you should have unique values for the Email Address + Customer Identified combo for each row if you want to import all 92 rows as unique custom object records in Marketo. That’s the reason they call it the dedupe field(s...

As said by others, this is a custom field on the person record, and if the person has a valid URL value in it, they will be redirected to it, otherwise, they’d not be! Do you have any processes in place that ensure that the person has value in this field before you send out an email. Also, you shoul...

@avaroglu, yes, if the user’s default calendar app isn't the one that they don’t use then ics file would open in their default application, until they change the default app to the one they use. Have you considered using Sandy’s Agical.io for this? It’s a web service that fills in all gaps with the ...

RCE pulls data from a separate database which syncs with Marketo’s primary database 1x every 24 hours (typically at the night). Though not explicitly mentioned (AFAIK), I’d slide with the same time (24 hrs) one would have to wait for the new tags to sync over to the RCE. Has it been over 24 hours f...

Unfortunately, no such options for adjusting the size of the dynamic chat popup; however, most other chat popups do fill up the smaller screens as chatting /selecting options from a smaller Dialogue is often harder (of course, due to the small screen size and the on-screen keyboard). Users can alway...

Well, I am not 100% sure, but could it be the case where you might have exhausted your allotted 100 Conversational Flows and Live Chats if you are on the Dynamic Chat Select package (the one that comes free of cost bundled for Marketo users)? When this limit is reached, all published Conversational ...

RCE's Model performance report and Marketo Analytics' Success Path Analyzer reports would be a great fit for this; however, since you aren't using RCM in the first place, you'd probably have to slide to exporting Person Score change activities via bulk extract APIs and see the activities where the n...

In your first code snippet, you're using the && (AND) operator correctly. This means both conditions need to be true for the corresponding code block to execute. For example, if $lead.Intended_Use__c matches "MycoAlert Trial Kit" but $lead.Country doesn't match "United States", so the first #if cond...

Gotcha, then you can make use of the smart list and its membership to determine whether they are still eligible to receive the subsequent email. However you said that the Salesforce campaign isn’t synced with Marketo, additionally, you mentioned that the form is also a non-Marketo form, so how will ...

Is this Salesforce campaign linked with any Program in Marketo via native sync, so any updates to the campaign member status in SFDC is synced back to Marketo and you can trigger your campaign to remove people from the nurture based on that? You can reference multiple constraints in choice step by u...