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@michellechopin if you re-run the flow step for these people, do you still see the same error, given that the campaign sync in the Marketo Admin is not an issue and is currently active? You can also try Resetting the Dynamics Campaign Sync checkbox as it will refresh all the previously synced Campai...
Yes, you can use the bulk extract API to extract data (Leads, Activities, Program Members, Custom Objects) from Marketo in bulk. Check out the documentation here: https://experienceleague.adobe.com/en/docs/marketo-developer/marketo/rest/bulk-extract/bulk-extract Ideally, you should use bulk APIs (an...
@megweber221, you'd still need a campaign/transition rule to add people to the Engagement program, right? You'd need a batch campaign since you're referencing non-trigger-based criteria to add people to the EP. Marketo, by default, adds people to stream 1 of the EP if no stream is mentioned outright...
First up, thank you for outlining your use case, requirements, and the exact problem you're facing. 🙂 Now, to answer your question, you've got a couple of options here:Use Marketo's Engagement program with different assets for the re-send emails: I know you originally mentioned that you'd like to r...
@Ali_Jiwani, if you don't already know about Marketo's email bot filtering feature, check this out. To give some background, Marketo's Email Bot Filtering Activity feature helps eliminate false engagement metrics caused by bots/privacy scanners. There are 2 methods used to filter email open or email...
Yes, if trying to add a child campaign, both the parent and child campaigns need to be active. Thanks, @derelict_wombat!
The "Salesforce Campaign Sync is initializing" error persisting for days typically means a stuck sync process, incorrect user permissions, or API call issues. First, check Admin > Integration > Salesforce in Marketo to ensure the sync is running without errors. If needed, force a manual sync or refr...
I agree with both of the comments above. You need to ensure that recipients know what they're opting out of in the first place. If you want to manage the granular opt-ins, you should (if not already) let them selectively manage their preferences broken down by type of email -- marketing, sales, etc....
You’re welcome, @ahenricks! Glad to be of help.
You’re very welcome! I am glad to be of help and learn that my thoughts align with yours. Also, yes- you are right..that could be a potential reason they are looking to unify the leads and contacts; however, as long as this supports the organization’s process and data management you should be good....