Issue DescriptionUser is unable to delete categories for their templates, regardless if they have Admin status. Issue Resolution Categories cannot be deleted unless the user who cr...
Issue DescriptionA lead record is deleted on Marketo but available on SFDC. Is it possible to recreate the record on Marketo?Issue Resolution Yes, it is possible to re sync the rec...
Issue DescriptionYou see a soft bounce on a lead and in the details you see it show System send failure: Reply-To address parse error (value of the address)Issue Resolution Confirm...
Issue DescriptionThe IssueWhen using the Filter 'Member of SFDC Campaign' in the Smart List and checking the people tab to see which records are qualified, this message occurs:Coul...
Issue DescriptionAfter you have created an API User with the correct access for making REST API calls to your Marketo instance, you still receive a response with Error 603 Access D...
Issue DescriptionNo data appears in the email performance report (configured for a specific time frame) even though emails have been sent to the leads. Issue Resolution The reason ...
Issue DescriptionDoes the email address assigned to the API user need to be an email address maintained by an actual person?https://docs.marketo.com/display/public/DOCS/Create+an+A...
Issue DescriptionYou are receiving this error from your GoToWebinar Launchpoint Service:API Error: Authentication succeeded, but access to the requested resource is denied.This err...
Issue DescriptionThe Get Lead Activities REST API is not returning any activities even though the lead referenced definitely has multiple activities of the type being called.REQUES...
Issue DescriptionIs there a way to prevent opening a new browser window when a mailto/email address link in an email is clicked?Issue Resolution The reason why the link clicked in ...