KCS_Integration

Issue DescriptionWhen sending an email through the ToutApp Panel within Salesforce, what email server is used?Issue Resolution The Salesforce plugin will utilize the settings for y...

Issue DescriptionThere is a discrepancy for certain emails between Email Insights and Email Performance Report. The data (e.g. sent, delivered, opened and clicked) are significantl...

Issue DescriptionLeads would be qualifying for a Smart List filter that was set up to only qualify those leads that had a date "on or before mm/dd/yy", leads that have null would a...

Issue Description Email Link Performance report on the same email shows more clicks compared to clicks in the Email Performance Report.Issue Resolution Email Performance Report cli...

Issue DescriptionThe error type "The remote server's SSL certificate or SSH fingerprint was rejected" occurs when the SSL certificate is being used on the main domain and not Sub-d...

Issue DescriptionThe call Webhook flow is successful but the Marketo field mapped is not updated. Issue Resolution Marketo can translate data received by a Webhook to a lead field....

Issue DescriptionGetting the following error when trying to push leads to Salesforce as members of an SFDC Campaign.Failed: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY: RHX_PRO_NQ.RHX_PRO...

Issue DescriptionHow to select specific campaign or program emails for your Email Link Performance report.Issue Resolution Email Link Performance report can customized according to...