KCS_Integration

Issue DescriptionAn email was sent to leads but immediately returned an 'Email Bounced Soft' Activity Type with the Activity Details stating: 'Details:Empty address: []'Issue Resol...

Issue DescriptionWhen editing a template and you validate the HTML, you receive an error of 'Error: Nested Editable Element: ...' with the id of the element following causing you t...

Issue DescriptionUnable to send Operational Email via Marketo Sales Insight when the lead is flagged as unsubscribed.Issue Resolution Check the settings for your Sales Emails in Ad...

IssueIssue DescriptionWhen syncing records between Marketo and Dynamics, an error is received of"Marketo is unable to update the following records in Microsoft Dynamics" due to "A ...

Issue DescriptionThe exact distinction between the "Email Bounces" and "Email Bounces Soft" filter and trigger is unclear.Issue Resolution The “Email Bounces” trigger or filter wil...

Issue DescriptionAPI Only user is not appearing when creating a service in [Admin > LaunchPoint]Issue Resolution It is highly likely that the reason why the API user was not appear...

Issue DescriptionMunchkin activities recording stopped and web page activities were not logged.Since the activities were not immediately registered, any Trigger Campaigns set to in...

Issue DescriptionWhen using a velocity scripted my.token, the default value is not being used if the field the velocity script is pointing to is not populated.Issue Resolution The ...

Issue DescriptionUsing the option to create a new Salesforce Campaign within the program sync feature, the Salesforce Campaign does not have the same status selection that the Mark...

Issue DescriptionWhen attempting to add an additional Facebook or LinkedIn Launchpoint service, it does not appear as an option in the drop down.Issue Resolution While we only supp...