KCS_Integration

Issue DescriptionYou have a smart campaign setup and the flowstep called “Change score” activity is not logged or missing in the activity log.Issue Resolution If the records who qu...

Issue DescriptionWhen trying to import a list of people into Marketo via a list import, their names are being left blank despite being listed clearly in your CSV.Example CSV header...

Issue DescriptionUpon reviewing the activity log of a record you've noticed their activity log seems to be missing data.Usually the activity type is a "Change Data Value" and the d...

IssueYou receive a notification that the Salesforce sync failed with the error "SalesForce Sync Error: UNABLE_TO_LOCK_ROW" SolutionThis indicates that something else in Salesforc...

IssueIssue DescriptionWhen filling out a form in preview, an external Thank You Page is not working. Marketo is not redirecting to the Thank You Page. SolutionIssue Resolution Thi...

Issue DescriptionIf the text is removed from the "Unsubscribe" textat the Admin level, will this immediately apply to every email in Marketing Activities or, will Marketo ask you t...

Issue DescriptionThe Smart Campaign is returning N/A existing people when viewing the leads affected.Issue ResolutionCheck the names of any Smart Lists referenced in the campaign's...

Issue DescriptionWindows Outlook users who use the Marketo Sales Connect plugin might have noticed that emails don't send as fast as they usually do. Unfortunately it takes a littl...

Issue DescriptionWhen selecting an image to display on a landing page, the image shows as a featureless grey box. There are also spaces in the image's file name.Issue Resolution En...

Issue DescriptionYou may have received an alert from Salesforce informing you of End of Life for TLS v1.0 and 1.1 as of September 2019Issue Resolution Marketo Supports TLS encrypti...