KCS_Integration

IssueUsing boolean fields as a token in the Create Task and Change Data Value flow step results in flow step skipped with invalid token message. SolutionCreate Task and Change Dat...

IssueIs it possible to add Lead Partition/Workspace information in a custom Revenue Explorer reporting? SolutionRCE does not have the ability to segment reports by Lead Parti...

IssueHow to select specific campaign or program emails for your Email Link Performance report. SolutionEmail Link Performance report can customized according to specific campaign ...

IssueAfter running an A/B test, some records appear to have received both Test and Winner. SolutionIn an A/B test, the sample size of the audience is sent the variants, and th...

IssueYou are utilizing Forms on Marketo Landing Pages, and want to run reporting on these forms. SolutionCurrently Marketo has reporting for Email assets and Landing Pages. We...

IssueA Change Data Value activity gets recorded on a person record but the Updated At field for the record doesn't get changed to reflect it. SolutionThe "Updated At" field in Ma...

IssueYou want to customize the error message shown if a form field is left blank or the wrong type of data is entered. SolutionOpen the form in Design Studio and select the field ...

IssueA lead was not sent an email by a Smart Campaign even though they should have qualified for the Smart List. Solution* Check if the lead has reached the daily or weekly co...

IssueDo webhook calls contribute to the daily API limit/quota visible in [Admin > Integration > Web Services > API Call Information] ? SolutionNo, webhook calls are not counted ...

IssueYou see a soft bounce on a lead and in the details you see it show System send failure: Reply-To address parse error (value of the address) SolutionConfirm the tokens you are...