KCS_Integration

IssueThe Results tab of a Smart Campaign with a filter for 'Send Email' is has more entries than the Send Email count on the Email Performance Report. SolutionPage through the res...

IssueYou see a large amounts of edits being made by "Unknown" user showing up within the Audit Trail. SolutionIf you have recently edited a field in Salesforce that utilizes a pic...

IssueNo data appears in the Email Performance Report (configured for a specific time frame) even though emails have been sent to the leads. SolutionThe reason why the leads who we...

IssueThe webhook error type "The remote server's SSL certificate or SSH fingerprint was rejected" occurs when the SSL certificate is being used on the main domain and not Sub-domai...

IssueSalesforce is going to change your instance sub-domain from NA#1.salesforce.com to NA#2.salesforce.com. What measures should you take in order to make sure that our sync works...

IssueIn the Landing Page Performance reports, what do the Conversion and New Name columns refer to? SolutionConversions and Conversion % in the Landing Page Performance report ref...

IssueYou may notice this permission error "You do not have sufficient privileges to perform this action" when previewing an email even though the user role has permission to access...

IssueA landing page is taking a significant time to load. SolutionThe load time of a landing page is generally due to resources that have a large file size or due to third-party s...

IssueWhen using the Filter 'Member of SFDC Campaign' in the Smart List and checking the people tab to see which records are qualified, this message occurs: Could not evaluate rul...

IssueYou would like to use the 'SFDC Oppty Campaign ID' as a constraint for the Smart List filters ' Has Opportunity' and 'Opportunity was Updated', however, it does not appear as ...