Elena_S

Level 3

Joined the community 06-03-2017

Level 3

Munich, DE

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Re: EU GDPR Compliance for Physical Events

by Elena_S 02-18-2019

Michelle Tang Did you end up adopting any particular solution for the events in Europe?Something that I've heard of and found interesting is collecting an electronic signature along with scanning the badge, which at least would be some kind of proof of consent. I'm just trying to figure out whether...

Discussions

5048 0 1
Track OS / email clients across the database

by Elena_S 12-04-2018

Hi all! We're looking for a solution that would help us get visibility into how different email clients (including the version #) and OS's are represented across our database. The goal is to define which clients and client+OS combinations we should optimize our new responsive templates for. We'd lik...

Discussions

1511 1 1

Email Marketing Integrations Lead Management Marketing Marketing: Analytics and Metrics Marketing: Digital Marketing (Social Mobile and more) Marketing: Email Marketing & Brand Marketing Marketing: Lead & Demand Generation Marketing: Marketing Operations (MOPS) & Data Products Reports & Analytics Solutions
Dynamic links in email based on OS

by Elena_S 02-27-2018

Hi all,Is it feasible to make an email where links will be different based on whether the email is opened on Windows or iOS?What we want is the CTA to lead to https://mywebsite.com/download/#section=mac when the email is opened on a Mac, and https://mywebsite.com/download/#section=win if opened on W...

Discussions

960 0 1

Email Marketing Marketing Marketing: Email Marketing & Brand Marketing
Re: "Change Data Value" event not logged when lead is created via form...

by Elena_S 02-15-2018

Gerard Donnelly thank you! Yeah, I was blaming API too at first but apparently it's like that at native Marketo landing pages too. Thanks a lot for the workaround suggestion!

Discussions

3578 0 0
"Change Data Value" event not logged when lead is created via form fil...

by Elena_S 02-15-2018

Hi all,When a net new person is created via Marketo form fillout, are their field value changes supposed to appear in the person's activity log as "Change Data Value" events?Like in3 -- Change Data Value: "First Name" from [null] to 'John'2 -- Change Data Value: "Email Address" from [null] to 'abc@d...

Discussions

3976 0 5
GoToWebinar 'Join' link not populated in Marketo emails

by Elena_S 09-21-2017

Hi all,We're using Marketo <-> GoToWebinar integration, and 'Join the webinar' links populated by token {{member.webinar url}} in confirmation emails that arrive upon registration.Today, the confirmation emails arrive without that link at all: there's an empty space instead of the supposed unique me...

Discussions

3500 0 3

Email Marketing Integrations Marketing
Merge "Other" and "Unknown" device types in Marketo Email Insights

by Elena_S 04-21-2017

There's no existing explanation as to what is the difference between "Other" and "Unknown" device types in Marketo Insights reports. I got a confirmation from Marketo Support the other day that they're actually identical; for some reason, some unidentified device types go to Other and others go to U...

Ideas

1547 16 1
Re: Device type: "Other"

by Elena_S 03-27-2017

Steve Schaefer Thank you for the response! I wish it explained the situation that I'm having, but it seems that the problem is different. In the FAQ, it says that information on device type / OS is not available for metrics other than engagement ones. But what I'm seeing in my instance is that the ...

Discussions

5747 1 0
Re: Device type: "Other"

by Elena_S 03-24-2017

Thanks a lot Frank Breen! This is exactly what I used to do before Marketo Insights became available, and it's really awesome. But when it comes to briefly showing stats to the management, I prefer to use Insights with their visual charts -- and here's where I fail to explain what is Other and why ...

Discussions

5747 0 0
Device type: "Other"

by Elena_S 03-22-2017

Hi all,I made a Marketo Insights report with breakdown by "Device Type", and aside from Desktop, Mobile, Tablet and Unknown, there's a mysterious category named "Other", ad it's the biggest one in the chart. It's almost as big as "desktop" and "mobile" together. What kind of devices could fall under...

Discussions

6171 1 6