Katja_Keesom

I have to admit there are some challenges when natively connecting Microsoft Dynamics, although the most known issues already existed when the plugin was created. In general, the plugin itself does not seem to cause any issues though. In this month's release there was an update to the native sync, b...

I have to admit you have me confused now, where's the reminder coming from all of a sudden?In general, it is easiest to still implement 1 smart campaign that will work for all of your audience, including the January one, to ensure everybody receives an email only once. You can add safeguard upon saf...

There are some alternatives here.You could still have your initial smart campaign for email1. Then for sending email2, you can set your filters to say people need to have received email1 in the past before 1 month and set the schedule to only run once. This will result in email2 being sent on the fi...

Hi Tracy,You can enter any email address in there, so a generic address will work. A group address (so essentially a list of addresses) I would suspect does not work, as Marketo cannot work out who is in the list. But the safe answer is always: Test. Kind regards,Katja

Phew, sounds like a customized setup and a bit more complicated than I would have set it up. But I'm sure you have a use case for it.If you have access to the admin section, all I can say is review the channels that have been set up and see whether there is one with the program status values you nee...

For what it's worth, I totally agree. Also good to know there is flexibility in the amount of Engagement Programs!

Hi,I am not @SanfordWhiteman , but most experienced Marketo users are comfortable around channels. Hope you also appreciate feedback from others 😉.Your description is a little vague, but from what you describe you are sending out an email with a CTA to go to a landing page where people can fill out...

To expand a little further: It looks like you have 20 people or so who simply clicked all the links and then maybe another group who only clicked one or two. So your smart list would show 20-30 people, but the report shows how many people for EACH link, so those 20 or so people are counted loads of ...

Formula fields could indeed be a useful workaround...

Hi @Michael_Florin , this is one of the biggest frustrations with the native MSD integration. We were hoping the multi value picker upgrade announced for tomorrow would fix it, but unfortunately we learned it doesn't. There is an idea on the nation that has been there since 2016 and is still under r...