SanfordWhiteman

I second Josh: if I lazily entered my name, it can even feel more intimate to have it left as-is.Moreover, if this is lead-entered data, they know best how to spell their name. You probably won't go wrong by capitalizing the first name (ignoring for the moment for the fact that the "first' name pre...

My advice: don't fall back to a screenshot. Using Google Chrome's built-in PDF printer, you get a real PDF (not just a static image wrapped in a PDF) with selectable text and even working hyperlinks:In Marketo, go to Preview EmailUnder Preview Actions, choose Show Full ScreenClick Print, choose Sav...

Can't imagine any way to do this. Remember, we don't even have access to the MIME-wrapped form of the message, just the individual HTML and text parts. Customizing SMTP headers is a step beyond that.Also, Message-IDs need to be globally unique. What algorithm would you use to guarantee such unique...

@Nate A You can't delete the user's cookies if they don't visit your website again, but if they do follow a link, you can certainly clear their Munchkin cookies before loading Munchkin.js, therefore making a new anonymous lead for subsequent page views.

@Kristen M but I still see nothing about it that isn't safe or surefire. If it's known to not work in some way, we should file a bug with Marketo, not cast doubt on a feature we actually trust every day. Also, assuming a PDF is actually saved from that same web page, I don't see how that's easier ...

I don't see any reason to trust View as Web Page links for day-to-day marketing, but not for an archive. Either they work or they don't. Do you exclude them from your e-mails?

@Courtney G: perhaps you mean something else, but View as Web Page links (to http://landingpages.example.com/index.php/email/emailWebview?...) certainly don't require that you be a known (associated) lead when viewing.

Assuming you're talking about Marketo-hosted landing pages, those page views should already be registering, albeit as anonymous visitors (for that is what they are).

A user will not be automatically associated unless they fill out a form. The form submission can happen after they visit your website -- their old anonymous activities will be merged in. But if they don't fill out a form, you have to write server-side code (using either Munchkin API and/or the REST...

... interesting that Josh and I came at this from opposite angles. He's of course totally right that you could have a From that doesn't accept messages and a Reply-To that does, so in that case you're putting the Reply-To "in front" to make sure a human reads those.Either way, you should be able to...