Hi MK,
The Email Performance Report type is the one that has # of recipients (reach), opens, open rate, click through rate, etc. You can select a particular timeframe under the re...
Hi MK,
Are your programs aligned to the right channels and "success" steps well defined? What is your reporting like? Reporting can help you find areas for improvement, or you mig...
Hi Ailsa, be sure you are selecting an existing calendar entry and enabling "show program focus" as described in step 2. Then you'll be able to add basic entries, custom entries, e...
I've noticed the same thing. When I had inquired about it in the past, the Marketo team explained to me that the data retention policy only dictates how long the data is guaranteed...
Hi William,
Folder-level tokens are great for providing consistency across programs - in usage and/or values.
Since the tokens will be inherited in all the programs inside the fo...
Hi Jen, have you always sent the the emails at the same time/day and to the same audience criteria? It could potentially be the processing load in your instance at that moment (e.g...
Hi Suzy, depending on how many duplicates there are and the criteria are for what field values "win", manual merges one by one may be an option. This is what I had to do in the pas...
Hi, you would need an API developer to leverage theBulk Lead Extract API; unfortunately it isn't beginner-friendly and requires technical expertise. You might want to consider work...
Hi Nancy, I haven't tested it with this particular issue, but I've used OpenOffice (free and open source) on my Mac for spreadsheets. It offers many selections for importing CSVs, ...