Beth_Massura

Re: Help understanding analytics

by Beth_Massura 05-08-2018

Perhaps it would be worth double-checking that the filters were all referencing the correct email assets?Were you wanting to measure how many people were either "influenced" (clicked) or "opened email"? You'd want to make sure you're using the ANY rather than ALL in the smart list. The way you're de...

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Re: Help understanding analytics

by Beth_Massura 05-08-2018

In the Docs it sounded like any clicks will then be counted as opened in an Email Performance Report. See the "Rule" bullet points on Email Performance Report - Marketo Docs - Product Documentation I'd assume this logic works for activity filters too. Have you seen otherwise?

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Re: How many admin users do you have?

by Beth_Massura 05-07-2018

Thank you for the description! I hadn't thought about it from a GDPR standpoint so I brought this up with our GDPR committee.

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Re: How many admin users do you have?

by Beth_Massura 05-07-2018

Thanks! By local admins do you mean geographically?

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Re: How many admin users do you have?

by Beth_Massura 05-07-2018

Thank you for the ideas! Have you used some sort of test/qualification in your organization, and if so, how did it go?

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How many admin users do you have?

by Beth_Massura 05-04-2018

We currently have 6 full admins out of ~130 users, which seems like a lot to me. I'm curious as to how other organizations manage admins and other roles. How many do you have? How do you decide what access each user should have?

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Using Marketo editor for internal listserve and third-party media vend...

by Beth_Massura 04-11-2018

We have been taking advantage of the Marketo editing interface to generate some HTML emails that aren't ultimately sent via Marketo:for internal (e.g. staff) listserves: internal user creates/edits email asset in Marketo, sends test message to self, and then forwards it to the listservefor a differe...

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Re: Best Practices - Marketo for Internal Emails

by Beth_Massura 04-11-2018

Thanks for the recommendation, Greg!

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Re: Best Practices - Marketo for Internal Emails

by Beth_Massura 04-11-2018

Thought I'd resurrect this post... Some of our departments are using Marketo to create the email assets, sending themselves a "sample message", and then forwarding it to our internal (e.g. staff) listserves. The purpose is just to use our module-based templates and the WYSIWYG editor - they want the...

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Re: rich text editor is awful

by Beth_Massura 04-10-2018

We've had complaints from our users too - the formatting never seemed to be consistent. We ended up with this process:hard coded font name and color throughout the templateusers have to use the clear formatting button in the rich text editor to strip out any stylesthen on the local variables for the...

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