uditmathur

Hi @Katy_Timko , The person in your database changes their company, mails sent to the old company email will automatically hard bounce.If you have a database management system in place they will be marketed non marketable in due course.Options you can use is to either change their email to new email...

Although i have never heard or faced any such issue, but i think it will be a good option to submit a ticket for support.

Hi @ShreyaResilinc , Check If any of the mails have been marked as Operational.If you are using programs within streams, check if in the SC qualification rules " If person is over communication limits" block non-operational email check box is un selected.

Hi @ShreyaResilinc , Simple answer to your query will be NO, if you have set the communication limits to 1/day than only 1 email (non operational) can be sent to same mail id during that day (12am-12am).All operational emails will still be sent. Since you have designed your mails in EP than mails no...

Hi @Daniela_WJ ,Push notification is an add-on service make sure your account have been activated for the same with Adobe account manager.

Hi @kenmckown , Its not advisable to remove leads from engagement program as this will effect your reporting matrix for that EP.I would rather suggest you to create an Empty stream & name it say " Not fit Leads" & then create a transition rule to pull all the leads who does not qualify for continuin...

Hi @kenmckown ,Although i have not fully grasped your requirement, but from what i have understood you add lead to a SC based on certain action performed which send an email to them (presuming an welcome email as its an action based response).After the email is sent you check if that lead is present...

Hi @chris2929 ,In conjunction with Christiane reply, do keep a record as the higher the time between activities there will be more chances of you also eliminating genuine Human actions. Less the duration between activities more the chances of actual Bot activity. I usually keep my filter to 1 secon...

Hi @Len199307 ,As Sanford mentioned, Marketo triggers are designed to listen to activities which will happen after the trigger is set. That's why the trigger says "Email Bounces" & the filter says "Email Bounced" listening to activities already happened.Since in your use case the activity is already...

HI,This is the specific reason I suggested to check all your shortlisted tools, as you are the best judge for your specific requirement & technology keeps upgrading fast so reviews might be of for an older version & newer version might have some new features. Demoing all might be time consuming, but...