uditmathur

Hi @Vinay_Kumar , Have you checked the Sent Date in Setup tab?As for me the report is displaying data as expected.

Hi @nhabischWings ,As @Michael_Florin mentioned you can use datetime token this will be rendered at the time of email processing & marked on the footer.When anyone replies on that email, still the datetime token will as marked & not will change. Hope this Helps 😊

Hi @c32jfi ,Snippets are based on segments & display different content to different segmentation.for e.g. if you have segment on country & snippet for sales person for each country then on rendering each country will be displayed with the sales person of that country when email is rendered. So my qu...

Hi @nhabischWings ,Can you elaborate your use case. What are you looking to achieve.

HI @csantillo ,Please check if you have any mails sent during the set time frame.

Hi @ashah123 ,Ideally this should not happen. Can you retry with a different set of test data. With C/C test you can not define winner automatically. you will have to manually declare winner.

Hi @ashah123 ,Seems you have misunderstood the concept of C/C test.In C/C test the slider which you select implies that out of your total sample size (in your case 10) 4 person will receive the challenger subject line & remaining 6 will receive the champion subject line (original subject line is tre...

Hi @ashah123 , Yes you will have to manually decide the winner based on the engagement matrix (opens, clicks, OTC ratio etc.) & will have to create a separate SC to than send the most engaged email to the rest of your audience.You can get email matrix from the email performance report.

Hi @ashah123 , My bad for the earlier wrong reply.You can not directly create an A/B test in the smart campaign, but you can use Random sample in the Add Choice set the %age you want to send your different email to & select respective emails. Than based on the engagement matrix you can use that as w...

Hi @Karthikeyan ,Have you set up the RTP tag to use predictive content.If not you will have to set up the RTP tag for your domain & sub domain. You can read more here. Hope this helps 😊