Rachel_Noble

We noticed something similar a few months ago for a number of scheduled batch campaigns. We couldn't find any reason to think Marketo automatically shut them off, so we attributed it back to human error. Interesting that you experienced it too. Hopefully the audit trail will help troubleshoot now.

That's true. Just note that there's a difference between scheduling a campaign in the future and using advanced wait steps in the campaign flow. If the campaign utilizes a flow step that includes "wait, must end on specific date," this will determine the audience at the time you run the campaign, no...

Thanks Rachel. I contacted support and we're looking into it. Wish me luck!

Can you add a screenshot of where you're trying to delete the intermediary object? Or copy any error text you're getting?

Hopefully I'm just missing something. In the text editor, my rich text program token looks like this:Token:Text version of email using token:That's great. But when I preview or actually send the email, some of the HTML formatting comes over as plaintext:Even after the change Tony suggested.

I know it's not designed to work this way, but it would be nice if the "Copy from HTML" functionality formatted the rich text to plain text like it does when you click that button for non-tokenized text in the email body.

Hi Nick and Tony,We are having the same issues. Updating the Root Block Elements>Email / Snippet Editor to "None" didn't solve it. Bummer. Any other suggestions?Thanks!

Hey Mahesh,We have a homegrown CRM that writes to custom objects as well. When did you first notice this issue? We added a field to our custom object "successfully" - the field was added, but we haven't been able to populate it consistently through our API. Thought it was something on our end but wo...

Thank you both. Knowing our situation I don't think I'll get the OK to migrate to a new Marketo instance.I think the toughest part will be figuring out how to assign the correct deal information to the leads based on our internal CRM integration and still linking them up correctly between Marketo an...