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There is actually no details on the merge activity for the lead that references an ID.I could re-create this scenario if we want to see if the SFDC id from the first record before it gets deleted out of marketo, matches the new one that gets created in marketo.
Gottcha, thanks! Should I just submit a support ticket at this point? Seems like we are going down the rabbit hole here. Thanks for all your help!
Also check this out. Despite the person 100% being deleted out of marketo using the delete person marketo function.When I form fill again, this person, maintains their history from before, and this is in the activity history. How is this happening? I belive this is where the value is coming from for...
Hey! All correct except this part "Lastly, upon trying to sync this record with Marketo, you encounter the person is deleted/not accessible error, right?"If you mean Salesforce instead of marketo, then yes to everything! I see a lead ID on the marketo lead that fails to sync to salesforce. It is not...
Hey Darshil! Hey the persons source is "Source Type: Web form fillout"The SFDC Id field is populated. Also when you delete out the record from marketo, and then form fill so they re-enter the system. They become unsearchable by email address, only when you remove the @.com do they become visible. N...
Hey Sandord, If you look at the end goal of my senario, its to keep the record in salesforce but delete them from marketo. Then when they form fill again, get them into salesforce again, and merge the records. I can not run delete person with Delete from CRM true. Because the Salesforce record is no...
Hey Darshil,Thanks for the reply! The first part I totally agree with! The rest, is close but it's not quite the case. I think it may have something to do with marketo 'remembering' the person even though they were deleted out. For example, ,my test record has been deleted out of both marketo and sa...
Hey! Any update here? Years later lol
I am having a problem with a semi-complicated process. We are removing a good number of people from our marketo database, but not all of these people are fully dead yet. We plan to keep most of them in salesforce, but uncheck 'sync to marketo' on the records, making them not sync back over to market...