aglantz71

aglantz71 · ‎02-21-2023

Hi there. Does Marketo have a way to tag individual records with selectable information, such as when they click on a link to an email? For example, if the subject of the email is "intellectual property", is there a way to append "intellectual property" to a record taking action on the email so that I can select by that criterion in future smart lists and reports? Thanks. Adam

aglantz71 · ‎02-21-2023

Thanks @Darshil_Shah1 ! For the email performance report, I don't see how those fields are selectable. Could you please show me a scan? Also, what is RCE?

aglantz71 · ‎02-20-2023

Hi all. I've seen the videos and gone through the product documentation and I'm still confused about the distinction between dynamic and predictive content and where they're used (e.g., email vs. landing page or both). The IBM product formerly known as Silverpop has a dynamic content function where you can insert different portions of copy into an email based upon preset rules. Is the synonymous Marketo item the same...or is it purely AI, using present data to inform future decisions? My client's instance doesn't have this functionality set up, so perhaps if some kind and patient soul who has access to the mechanisms would Zoom or Teams with me to show me what it's all about, I'd be profoundly grateful. Thank you. Best wishes, Adam

aglantz71 · ‎02-20-2023

Hi there. Does Marketo Engage offer send time optimization for email? And either way, where can I find a report that will show me email performance metrics by day and time? I see community dialogue on this topic, but it's nearly 10 years old and a lot can happen in a decade. Thank you Adam

aglantz71 · ‎08-11-2022

Sorry for the confusion. Yes, that is correct. Email, not template. Thanks!

aglantz71 · ‎08-11-2022

Got it. Thank you!!

aglantz71 · ‎08-11-2022

Thank you! Yes, thanks for the clarification - I'm talking about the email itself, not the template. I appreciate your response!

aglantz71 · ‎08-10-2022

Hi there. I made final changes to an email template, which I successfully approved and tested so that we confirmed the copy is up-to-date. After scheduling the email, the popup said that my email template wasn't approved, so I clicked Approved. The one and only internal person seeded on my list got an earlier version (incorrect) of the email, which I can't explain. Everything in Marketo shows the new correct template and when we conducted a live re-send, the email had the latest (correct) copy. Does anyone know how this happened, and is there any way for me to determine if the problem happened across the send without tracking down another live recipient? Thank you.

aglantz71 · ‎12-13-2021

Thank you. Again, I'm at a basic level of understanding here. Would you please explain this in the most user-friendly way possible? "its own local connection limits + SMTP backoff errors from remote mailservers + previously observed/cached remote limits + network-level conditions" I just need to know, simply and in brief, if there's some sort of throttling mechanism that will prevent my client's online reputation from being ruined each time I send a large email blast.

aglantz71 · ‎12-12-2021

Thank you for your quick reply. I'm afraid I'm still at the "101" level, so I didn't understand everything you wrote. What I get from your response is that if I'm sending 300,000-odd emails to different email addresses, Engage does send them all at once, but I benefit from the massive volume of emails coming from all Marketo clients through their Engage server each day, so ESPs are "used" to that. Am I right? Many thanks again. Adam

aglantz71 · ‎12-12-2021

Yes, sorry for the redundancy, but I don't understand the answer, so I'm not certain I'm being clear. To use a hypothetical example, how do I make sure that a mass email project which targets 300,000 recipients doesn't, in a single minute or two, dump 300,000 emails into circulation all at once? Such a vast quantity of emails deployed in such a small amount of time raises a red flag for many ESPs, who may spam a lot of the emails and maybe even blacklist the sender. My preference is that, when I launch an email through Engage, only 10,000 or 20,000 etc., emails deploy each hour until the full universe is served. Is this a feature inherent in Engage, or is it something I can easily set, and how? (I've been using the deploy at user's local time feature to limit the rate of deployment, but this isn't optimal when I'm trying to send a large file within 24 hours or so.) Apologies again for the redundancy and for any misunderstanding. I appreciate your patience and guidance. Thanks. Adam

aglantz71 · ‎12-12-2021

Hello all. When I send an email through Marketo Engage, does it throttle the deployment, so I don't wind up dumping a ton of emails into circulation all at once and ruining my digital reputation? If there a way to verify this and possibly adjust it Thank you very much. Best wishes, Adam

aglantz71 · ‎11-11-2021

Content merged from duplicate post by moderator. When I send an email through Engage, is it automatically throttled so that I can avoid the many problems that can occur when too many emails are sent too quickly? Is there a way to check and adjust this throttling...and how? Thanks! Adam

aglantz71 · ‎10-05-2021

Ah, it's an index. Got it. Thanks!

aglantz71 · ‎10-04-2021

Hi there. What exactly is an email "engagement"? I'm interested in how many people took action. Is there an easy way to get that metric? Thanks.

aglantz71 · ‎09-21-2021

Also -- anyone know why the spacing between paragraphs might be off just for iOS Outlook? In other words, spacing *between* paragraphs doesn't exist, but it's in the code and all other platforms show it just fine. Litmus also shows it looking good, taking this from a singular real life case of someone's iOS Outlook.

aglantz71 · ‎09-21-2021

Hi there. I know cross-platform issues can be like kryptonite, but I'm forging ahead and asking the community anyway. 😊 The margins of my email are everywhere *except* in certain Apple products, where there are no left and right margins. Would someone be kind enough to suggest how I can establish margins for these platforms without doing violence to margins for other platforms and browsers? Thanks Adam

aglantz71 · ‎09-20-2021

Hi there. I'm trying to figure out Smart Lists. I have a list of 14 city/state addresses that I want to target. I have City and State as separate fields. So I can create the logic: City = Andover and State = MA. But what about adding Kalamazoo, MI? I don't want people who live in Andover-and-MA *and* Kalamazoo-and-MI, as I'll get 0 people. I want Andover-and-MA *OR* Kalamazoo-and-MI, etc. Is this possible in a single smart list, and how may I do it? Or do I need 14 separate lists? Thanks. Adam

aglantz71 · ‎09-14-2021

Hi there. A very basic question that I'm trying to find in documentation. When I want to send an email, I use "new program" through "Marketing Activities". The "Email" section at top right doesn't give me the option to select an email that's always been prepared...I can only create something new on the spot. Is there an easy way someone can suggest for me to create an email ahead of time that I can actually send? Ditto a data list. Thanks for your help. Much appreciated.

aglantz71 · ‎08-24-2021

Got it -- thank you!

aglantz71 · ‎08-20-2021

Hi there. I want to apply preheader text (aka, a mobile teaser) to my email template, but I can't figure out how. Is there an automatic feature to do this, and if not, does anyone have guidance on where to put my mobile teaser code in the HTML? Thanks! Adam

aglantz71 · ‎08-16-2021

Thank you!!

aglantz71 · ‎08-16-2021

Hello. I'm completely new to Marketo's email platform. I've managed to set up a template and I can send test emails. All of my data is in the database. How can I 1) create a custom audience with parameters set by me; and 2) assign the audience to an email and deploy it? Realize this is Marketo 101, but any assistance offered will be gratefully received. Thanks. Adam

Online Status	Offline
Date Last Visited	‎02-23-2023 09:33 AM

Date Registered	‎07-17-2021 12:51 PM
Date Last Visited	‎02-23-2023 09:33 AM
Total Messages Posted	23

Top Badges Earned

Tagging individual records

Re: Send Time Optimization

Dynamic & predictive content

Send Time Optimization

Re: Marketo sent old version of email

Re: Marketo sent old version of email

Re: Marketo sent old version of email

Marketo sent old version of email

Re: Email Throttling

Re: Email Throttling

Re: Email Throttling

Email Throttling

Throttle

Re: Email engagement

Email engagement

Re: Email margins in iOS

Email margins in iOS

Smart List Logic

Preparing email ahead of time

Re: Email mobile teaser (aka, preheader text, John...

Email mobile teaser (aka, preheader text, Johnson ...

Re: Email basics - help

Email basics - help