michellechopin

Checking in with our Web Team we use a middle API that the forms integrate into so that might be what is preventing the form from showing as Marketo - I wasn't part of the set up for Marketo within our website so I am getting clear on that in the coming days. I'll assume for now that this API and s...

We use the Marketo form for the submission button but the rest of the form is built by our web team - it's a progressive form that collects a few pieces of information before the visitor submits their contact details. Here's the main form in Marketo:And here's the button element so you can see that ...

I have used a couple of different pages to test but here's one for you - https://canadiantrainvacations.com/trip/6-day-polar-bear-package All of these pages have the personalized trip plan on them, and the form pops up as you click the button. If there's anything else I can provide you with to take ...

Thanks again @SanfordWhiteman! I'm still not getting the information into the IM and not sure why. Here are some screenshots to illustrate in case it helps and to let you know that I confirmed your questions and followed your steps. Trigger in the Smart List is "Fills Out Form"We use this single for...

Yes, the main action on the page to trigger the Interesting Moment is the form fill. However, I want to show the URL of the page they filled out that form on (we use the same form across multiple pages) so we have an idea of what the prospect was looking at before they got to Sales. For context, her...

Thanks for this @SanfordWhiteman! I hadn't noticed that the Marketo resource section about this scrolled to the right! I updated the IM with that token and got this error (note: there's only this token in the IM): This might be a silly question but do I have to create this Trigger token in each camp...

I reached out to our Customer Success Manager for some insight into this and he was able to pull a detailed delivery report for me. This highlighted the soft bounces (as well as the few hard bounces) we had last email send and gave details as to why they had bounced (more than just the category inf...

Thanks for the link @Katja_Keesom - I came across that one somewhere else as well (I used the categories in it) and will get that view set up because the Smart List View and Reporting don't show that information quickly/easily (perhaps an item for the Ideas board!). I will see what I can learn from ...

Thanks for the additional considerations @Josh_Hill13! A couple of notes/questions:How would I do this? Is there a report I can use in Marketo?Apologies for the confusion - our soft bounce rate has jumped from less than 1-2% per email send to 13-30% (the 98-99% reference was for delivery rates not b...