michellechopin

Given that I have a LOT of fields to update in here, what option is best? I don't want to remove them all and then have to add them back in (or vice versa) 😛

Extra question for you @PeeyushSachdeva - when I pull the field from the side menu into the editor, it shows up with curly brackets. If I pull all the fields into their respective spots, is it safe to assume the best practice is to remove those curly brackets? For example: The text you cleaned up: $...

@PeeyushSachdeva you are so kind to clean up everything for me! I've put it into the token and am working to update the fields from the right side (when I did a quick preview test, the email content doesn't change for a person that is meant to be a member of one of those groups). One thing I'm notic...

But to return to the mailto: model, you were asking people to type their CSM’s email (with the mailto: link), right?Yes, you're correct (this was the final option after my initial idea of using a token to pull in the Account Owner Email Address wasn't going to work).For the form, yes, people could h...

The SFDC fields used to identify CSMs aren't reliable for us to use in Marketo - it's something to do with the way the fields are setup in SFDC and how that data would get pulled in via a token (you're correct; nothing wrong with the token functionality!). I don't have good insight into it as that's...

I was hoping to use that field for the original link in the email (before realizing that mailto: was inherently messy on its own!) but there are apparently challenges with doing so due to either number of fields or the way they're used, so it couldn't be relied upon to direct people accordingly (or ...

@SanfordWhiteman I didn't see your reply sooner, so a very late reply here 😜 The form submission alert would need to be manually routed to the right internal contact - not the person filling out the form. BUT, after the first email where we got feedback from someone that:a) the link didn't open up ...

I completely agree with you, @SanfordWhiteman! The request for the CTA to open up an email vs sending people to a LP is because the target audience is eligible for event ticket discounts but they are dependent on the account (there's not a single discount applicable to them all). So the events team ...

I asked my team and it's because we use the web browser for Gmail/Google Workspace. I tested the link on the Gmail app on my phone and it works. Will still disable tracking @SanfordWhiteman for each of them. Thank you for the validation that this should work and that a CTA/button shouldn't break tha...