michellechopin

Hi @angelavt, In addition to @SanfordWhiteman's detailed answer, here's more information about Known records/people in Marketo: Known PersonAny person data in the Marketo database is considered known person data. There are a variety of ways for someone to enter your database, including: CRM sync, fi...

Hi @tarumatu! Because Marketo doesn't have a testing scenario built in that allows you to test non-nurture emails the way you would a nurture stream, I have two suggestions for you:Still set this up as an engagement program - you can use a single stream per choice (no need to worry about transition ...

@SanfordWhiteman - I KNEW it would be something simple and I appreciate you spotting that (this is a prime example of "I've been looking at this too long and have gone "blind" to it"). Thank you! I've adjusted the stored values to the more common format you listed - YYYY-MM-DD - so that it's easier...

Thanks so much for the clarification, @JohnDictson! I had a feeling all of that was the case but always err on the side of asking vs assuming. I'll get our sync going overnight and share the JS code for Dynamic Chat to get that added - turns out we have interest in using some simpler Dynamic Chat fu...

Ah gotcha - glad it's not something broken on my end 😋 Our team uses Bit.ly which also integrates with Oktopost - I'm going to confirm that those links will be added to Marketo in Bit.ly format; if not, I'll connect with their integration specialist to see how we can use two fields to accommodate t...

Appreciate the quick reply @SanfordWhiteman! I'm setting up these Custom Activities for an Oktopost integration and that field will be used to capture Post URLs from social media networks - I'm not sure if it's likely to go beyond 255 characters but we'll be doing some testing once I'm finished so ...