Balkar_Singh

This could also be due to duplicates in the system - i.e. the 5 records should already be existing.

Hi Sabrina,Are you using the smart campaign to sync the leads? Is the sync with CRM activated in admin?ThanksBalkar

Hi Nate,Since there are long wait steps in the flow, you could clone this campaign, and change the flow in new smart campaign, and add a filter to exclude members of original campaign.Edit - this is based on assumption that the swap was for the flow step (not the email update within the flow step)Th...

Hi Sean,If there's a set sequence for each set of qualified leads, and the leads won't transition between streams, you may use different content sequence in different streams. Therefore, leads with Qualification X get added to Stream X, which have all the assets - A,B, C in sequence. Another set of ...

Hi Sean,Please see inline,So if the lead doesn't qualify for the first Program it has to wait for the next scheduled run before it can get to the next Program or email? -YesI didn't add the lead to the Program it didn't qualify for. Should I?- if a lead is stuck at a program, it won't progress. It n...

Hi Sean,Just to confirm that I don't misunderstand, by "did not progress" - do you mean that the leads qualified for the next email were not sent the next email instead of the one they were disqualified from? The next email will be sent at next cast. The present cast runs, and the lead skips receivi...

Hi Sean,Could you confirm if the leads qualify for the next email, and the communication limit is aligned with the cadence?ThanksBalkar

Hi Andy,I would recommend contacting support - the text version must be shown if Automatically Copy from HTML is selected.Looking for more thoughts,Balkar

Hi Andy,Could you confirm Copy to HTML/Automatically update was selected while creating the email?ThanksBalkar

Hi Jenny,One stream has once cadence - Multiple streams with duplicate content may be helpful, but depends on what is timely? If that means the port-nurture email is time-sensitive - it's a good idea to use daisy chain campaigns by a standard campaign flow - because, in streams, the leads will keep ...