Grazitti2020

IssueLead activity log shows "Change segment" or "Add to Segment" for a segmentation (i.e. "Change Title to "Directors")The named segmentation ("Title") does not show up in the segmentation list in Database EnvironmentMarketo instance with the Target Account Management feature SolutionEven though th...

IssueSyncing leads from Marketo to MS Dynamics gives error "Failed: INSERT for person [number] error: Could not Form URI for NavigationLink." EnvironmentMarketo synced to MS Dynamics SolutionThis error is generated in MS Dynamics and relayed back to MarketoCheck the Marketo Error logs in Dynamics fo...

IssueDelay in SFDC Sync causes email to be sent with unpopulated tokensWait steps in campaign designed to prevent race conditions are sometimes not long enough for the SFDC Sync to completeWait steps cause delay in customer receiving their email after filling out for - bad user experience Environmen...

IssueNew person records are missing data and only contain Email Address. EnvironmentOn24 Event Partner Launchpoint Integration SolutionWhen Marketo pulls the Attendance Report, for On24 Events through the On24 Launchpoint Event Partner integration, as documented here:ON24 Event Registration Updates ...

IssueAfter going through a modification of a text field type from 'Text' to 'String', the field is no longer available as a filter for smartlists. Don't worry, the field is not gone - it is just temporarly unavailable. SolutionChanging the field type from one type to another is a database intensive ...

Applies to: Email Performance Report, Email Link Performance Report, Engagement Stream Performance Report, Landing Page Performance Report, Program Performance Report, Sales Insight Performance ReportWhen you create a report in the Analytics area, by default the report will only show reporting for t...

IssueAfter declaring a champion for your Champion/Challenger test, you notice that the test (ex: "Whole Emails" test) in the Marketing Activities asset tree under your Email Asset is missing. Root CauseWhen you declare a champion, you select a Declare Date. Once this date/time is reached, only the ...

IssueYou are seeing a discrepancy in email activities (Sent, Delivered, Open, etc.) when comparing the RCE Email Analysis report and Email Performance Report, when looking at the same email and date range. Root CauseHere are some of the most common reasons for a discrepancy between the RCE and Emai...

On September 30th, 2021 we sunset our Sales Navigator integration with Adobe Marketo Engage Sales Connect.When we first built this integration, we aimed to deliver key insights to sellers that allowed them to identify the right customers to engage with. This continues to be our goal as we invest in ...

IssueHow to subscribe to Marketo service interruption and outage notices. SolutionIssue Resolution Follow the instructions RE: Subscribe to Status page notifications for the latest information on service issues, degradations, or disruptions that may be impacting your Adobe Marketo Engage subscript...