Community Manager
Joined the community 29-01-2020
Community Manager
India
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IssueWhen cloning an asset from Design Studio into Marketing Activities, there is a box that asks you to select which program to clone the asset into. When clicking into this box, ...
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IssueWhen attempting to import a list in the UI, an error appears that states "Invalid encoding" and the import does not complete. Root CauseMarketo requires the import CSV file b...
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500
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SummaryThe customer wants to know if a nurture email was not sent to a recipient due to communication limit, then will it be sent in the next cast, or that email will not be sent a...
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IssueYou have a Batch Campaign or Email Program setup where the amount of people qualified is more than what's listed under the Smart Campaign Person Restrictions limit (for more c...
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IssueField values updated in Marketo do not sync to SFDC when the record exists as a Contact. EnvironmentMarketo - CRM Native contact Sync SolutionThe issue is caused by the inte...
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SummaryMarketo Form Does Not Appear on a Landing Page IssueMarketo Form embedded on a Landing Page and the Form does not load. EnvironmentMarketo SolutionIf you are able to repr...
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SummaryAdding Webinars from Additional Users IssueAfter setting up the Marketo/Zoom integration and attempting to connect a Webinar to an Event Program, you may see the message "T...
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IssueWhen attempting to access Marketo Sales Insight within Salesforce, you may receive the error "Marketo Sales Insight is not Enabled". EnvironmentMarketo Sales Insight Solutio...
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IssueWhen using the [mktorest.com/rest/asset/v1/emailTemplates.json] end-point to pull all Email templates, the COUNT is much less than what is shown in Marketo's Design Studio Glo...
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IssueWhen using the Merge Lead(s) REST API end-point and merging multiple leads, which field values would be copied to the winning record?In the below example, the winning lead rec...
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