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A resource guide for identifying records with suspect field values:Records with a possible Invalid Email address. Includes a solution from Sanford Whiteman on correcting common issues.Records with a generic email address.Imported records with the Unicode replacement character.Records with a suspicio...
Good data governance is keeping your Marketo database up-to-date, accurate and useful. Here is how to create a smart list to identify fields with abnormal values.In this example, I created the smart list in my master data management program.Smart List - Imported and Web Form Records with Possible Fi...
The Unicode replacement character � (often a black diamond with a question mark in it) will often appear when imported data is invalid.Here is a smart list you can setup and subscribe to be alerted of an issue with a list import.In this example, I created the smart list in my master data management ...
Marketo support can help you map fields which aren't automatically mapped together. Thanks!
Hi Elizabeth, if you are referring to the Marketing Suspended Reason field make sure it is a new custom field. If you ever have trouble adding a new value using the 'Change Data Value' flow step, try refreshing your browser.
Amanda, thanks for the feedback!
Hi Dwight, yes the program membership data is related to period cost month in reporting. If you have entered period costs but forget to enter the most recent month, when you look at a report, Marketo will push the membership count to the last month with a period cost. It is a confusing quirk in Mark...
Instructions for setting the Marketing Suspended to FALSE if the email address field is updated or the record does an activity.Smart CampaignSet Marketing Suspended to False - New ActivitySmart ListRemember to add any master smart or static lists you are using to prevent promotional emails being sen...
Automatically identifying email addresses which bounce repeatedly and setting these records as Marketing Suspended is TRUE in your database will help protect your sender reputation.Smart CampaignSet Marketing Suspended to True - Hard BouncesIn this example, I am setting the Min. Number of Bounces to...
Hi, one option is add more program statuses. Each time a record downloads the content the record will need to flow through a smart campaign to change the status to the next one. Another option is to use a smart campaign to remove the record from the campaign. wait and then re-add the record.