Sreekanth_Reddy

Hello Nation, As some of you know we announced the addition of certain IPs to our blocklist as part of our ongoing efforts to combat bot activity (incase you missed here is the blog). However, following customer feedback and further investigation, we have discovered important insights we have decide...

Hello Nation, As most of you know, we have launched two identification methods for email bot activities:Identification based on Proximity Pattern (Here is the last update we made - link)Identification based on the IAB list IAB list - is a list of IPs and User-Agents that are identified as bots by in...

We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Roles and Permissions Now manage access to your Dynamic Chat users with new roles and permissions functionality. Now you can create your own product profile and add different comb...

We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Picklist support in Info-capture card In one of our customer meetings, the customer raised a question - "Sreekanth, how do I give my visitor an option to select from 20 choices? F...

Hello Marketo Nation! We are excited to announce some important updates that were released to Dynamic Chat this month that we think you’ll find useful. Deselect Synced AttributesNow you can deselect attributes of Marketo that you no longer needed in Dynamic Chat and add new native or custom attribu...

We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful. Chat Transcript As you may already know, all lead engagement with the chatbot is captured as an activity against the lead in Marketo Engage. Now you can see how the conversation w...